Kevin was great, did a good job keeping us posted on the status of our vehicle and was very helpful in person.
2/29/2020
JULIE A. VERIFIED CUSTOMER
Kevin was a great service rep. He was courteous and professional. GMC was timely and got the job done thoroughly. I was out of there earlier than expected! Thank you!
2/29/2020
Willie H. VERIFIED CUSTOMER
Sean was a professional from the first time we met and throughout the process. I have been in the automotive industry for 30 years and I have to say this is great service and follow up process by Sean. Thanks Marvin K Brown for great service from your GSM Bill to an outstanding overall dealership. We will be back for more vehicle’s in the future... The Holmes family
2/29/2020
Robert D. VERIFIED CUSTOMER
Corky took care of our needs quickly and we were on our way with the best car we have ever had, 2014SRX.
2/29/2020
Winston J. VERIFIED CUSTOMER
Great customer service. Explained the repairs that were needed an kept me updated throughout the repair process.
2/29/2020
Julie B. VERIFIED CUSTOMER
Took 3 days for a fixed tire and no result on my high battery level.
2/29/2020
Heneida B. VERIFIED CUSTOMER
Excelent service !
2/29/2020
Stephanie E. VERIFIED CUSTOMER
Jared was great and I appreciate the good service.
2/28/2020
Edward S. VERIFIED CUSTOMER
Anthony was very helpful and professional.
Thank you!
2/28/2020
Jerry A. VERIFIED CUSTOMER
great people at MKB, always make going a pleasure. from service to sales even the random office personnel walking around say hi or at least give you a smile.
will be talking with frank in sales in the coming months yo upgrade another vehicle in the family.
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2/28/2020
John L. VERIFIED CUSTOMER
Sean is an asset to your organization. He is very helpful and oriented to making the customer informed.
2/28/2020
Laith S. VERIFIED CUSTOMER
Thank you very much. Great service
2/28/2020
Joe C. VERIFIED CUSTOMER
A huge thank you to Manger Larry Ramos and Sean Heinen for their awesome customer service! Mr. Ramos is the definition of a true professional! Marvin K. Brown should be proud to have Larry R. as their Service Manger. He has set the standards high and has kept me and my wife a customer forever. He and Sean made my visit a pleasant one and I couldn’t be any happier. Thank you Larry and Sean for your understanding work ethic!
V/r
Mr. & Mrs. Campos
2/28/2020
DAN S. VERIFIED CUSTOMER
Sean was excellent!
2/28/2020
David W. VERIFIED CUSTOMER
Good job
2/28/2020
Lisa W. VERIFIED CUSTOMER
Everything was top notch. I was treated like royalty and my car looked beautiful.
2/27/2020
David T. VERIFIED CUSTOMER
Anthony has been amazing with scheduling of loaner vehicles and coordinating both cars.
2/27/2020
E. PARKS. VERIFIED CUSTOMER
Basic service with an appointment should not take almost 3 hours.
2/27/2020
AMY OR. VERIFIED CUSTOMER
My rep was great. I called to ensure that all items could be completed on the same day. My right break light is now fixed but the left is now out. They had to order a part that will be in tomorrow. Super frustrating to have to come back a second time,, arrange my work schedule and go out of my way when I specifically asked to ensure everything would be completed at once
2/27/2020
Aldo C. VERIFIED CUSTOMER
Wort service ever. Was told my car was going to take only two hours to get fixed, ended up being two days. Anthony was supposedly helping with the car call multiple times and texted was never called back or responded too. Finally drove to the shop and he was rude and said the car wasnt going to be ready till friday. Spoke with the his manger and he actually checked on my car and was actually done. Horrible communication skills with Anthony.