Definitely appreciate Kevin, that is why I always ask for him by name- I trust him with my car.
Thank you
2/15/2020
Bruce B. VERIFIED CUSTOMER
Great feedback from Anthony kept me apprised of my cars problems and solutions
2/15/2020
Angelina C. VERIFIED CUSTOMER
Tony was great at negotiating events so my used car could get properly checked out. I am more at peace with it now. Thank you, Tony, for going above & beyond! Lina
2/15/2020
Nicole H. VERIFIED CUSTOMER
Very happy with my new service advisor!
2/14/2020
Dan S. VERIFIED CUSTOMER
Everyone did a great job!
2/14/2020
Margaret M. VERIFIED CUSTOMER
Didn’t see Jared today. I stood around waiting for 10 minutes and then another co-worker (Luis?) jumped in to help me. He also was the one to process my loaner vehicle. HE IS YOUR BEST ASSET!!! Professional and has such pride in his work!!
I called to speak to a Service Manager but no one picked up the phone. Please have a manager contact me at ****-****-xxxx. Thanks. Margaret M
2/14/2020
RICH B. VERIFIED CUSTOMER
Extremely satisfied!
2/14/2020
Jessica N. VERIFIED CUSTOMER
This was the worst service, I have experienced in your service department. I dropped off my car Wednesday morning at 7:30am. I was never called that my car wouldn’t be ready to be picked up that day. I had to call several times and finally got a call back telling me that if I picked up my car I would lose my place in line. Thursday at 2pm my car still hadn’t been looked at. I picked up my car and never had it serviced. It was a great inconvenience to be without my car for a day and half. There wasn’t an apology. If I had been told Wednesday morning that I was 15th in line at 7:30am, I could have made other arrangements.
2/14/2020
Cassandra L. VERIFIED CUSTOMER
Excellent customer service! Clearly outlines the process of the repair, provides updates timely and friendly. Thank you Sean!
2/14/2020
Tom R. VERIFIED CUSTOMER
I made an appointment and it still took 4 days till my truck was seen by a mechanic, thought the appointment would have meant it would have gotten in that day. Kevin was great , kept me up to date.
2/14/2020
David C. VERIFIED CUSTOMER
Antonio was very nice and a pleasure to work with. I was very pleased with his follow up and clear explanation of the work that was done and the work that was recommended.
2/14/2020
ROSS B. VERIFIED CUSTOMER
Sean was great. Best service I’ve received since I first started coming to your dealership in 2013.
2/14/2020
Alex O. VERIFIED CUSTOMER
Anthony did a great job, kept me informed and tried to get me a loaner vehicle. Service manage wouldn’t let me use a loaner car because I didn’t have correct insurance
2/14/2020
Tanya L. VERIFIED CUSTOMER
Very helpful and friendly
2/14/2020
David M. VERIFIED CUSTOMER
I appreciate that corky kept me well informed of everything that was going on with the parts issues. I also appreciate Corky/MKB doing everything they could relative to repair costs all around. Thanks for the excellent service.
2/14/2020
Bernard L. VERIFIED CUSTOMER
Thank you
2/13/2020
Sarah Or. VERIFIED CUSTOMER
Antonio went above and beyond. Already waiting for me when I drove my vehicle into the service drive. Address me by my name and immediately got me into a rental car. Probably the best service I have received at any dealership.
2/13/2020
BOB S. VERIFIED CUSTOMER
Great job Robert, I will be back,
2/13/2020
Liz C. VERIFIED CUSTOMER
Great Customer service!
Great shuttle driver!
2/13/2020
JAMES H. VERIFIED CUSTOMER
I came early and never expected to be taken care of right away, but that's what happened! I was able to get back to my day without missing a beat! Thank You!