Robert stayed with a problem on my car which was not his doing. Robert did an excellent job dealing with a problem which occurred as a result of the GM strike several months ago. I’m happy that Robert is my service advisor.
1/29/2020
MARY H. VERIFIED CUSTOMER
Antonio rocks!
1/28/2020
Jody W. VERIFIED CUSTOMER
Anthony is very knowledgeable, helpful and kind. He thoroughly explained my cars issues to me and answered all of my questions. His customer service skills are excellent and I appreciate that very much.
1/28/2020
Armando T. VERIFIED CUSTOMER
Great job by Jared Jonsson. Very professional service.
1/26/2020
Victor N. VERIFIED CUSTOMER
Jared was very helpful & profesional, the issue is with the windshield so I need to test it when it’s raining & at night to check if it’s not blurry & stained anymore.
I will call him one way or the other to give my feedback.
Thank you again Jared
1/26/2020
Edward R. VERIFIED CUSTOMER
He provided excellent customer service and very professional.
1/26/2020
Doug N. VERIFIED CUSTOMER
Excellent experience.
1/26/2020
Marino B. VERIFIED CUSTOMER
Service at Marvin K Brown is excellent, but this last service the wait time was too long. I didn't know it would take 5 hours for a computer update and an oil change.
1/25/2020
Tony C. VERIFIED CUSTOMER
My service guy Sean was outstanding... I can only hope that everyone in the service department has his work ethic...
1/25/2020
Bettina G. VERIFIED CUSTOMER
We’re never disappointed, thank you for taking care of our vehicles.
1/25/2020
Tom T. VERIFIED CUSTOMER
Sean was exceptional.
1/25/2020
David H. VERIFIED CUSTOMER
Great service! Thanks Robert!
1/25/2020
Gavin M. VERIFIED CUSTOMER
After being assisted by Kevin for 14 years, he has continued to provide excellent tracking of repairs and keep costs down by prioritizing which repairs are mandatory and others can wait. Thanks for continuing his availability to continue his high level of service. He is the reason I keep returning to Marvin K. Brown!
1/25/2020
RICHARD R. VERIFIED CUSTOMER
Be more than happy to respond to the excellent interaction and professionalism I've had with Anthony on more than one occasion. R. Reid
1/25/2020
Hugh S. VERIFIED CUSTOMER
Corky is wonderful and so knowledgeable. He listened to our description of the problems we were experiencing and to new exactly what the problem was. He told us when the car would be ready and that is exactly how things turned out. Corky is so personable, like an old friend. Another thing about Corky is he returns your calls. Really appreciate his kind professionalism.
1/24/2020
Ryan B. VERIFIED CUSTOMER
I really appreciated Larry helping me while it was such a busy time. He wasn’t my original service advisor but saw that I was waiting for awhile and stepped in and got me in and out in a timely manner. Thank you Larry
1/24/2020
Robert W. VERIFIED CUSTOMER
Great service
1/24/2020
TY L. VERIFIED CUSTOMER
Always let me know what may be needed for good performance for my Car
1/24/2020
Nathan M. VERIFIED CUSTOMER
The service was amazing, everyone was very communicative. However the wait time was extremely high for a oil change. A total of 3 hours. Thank you
1/24/2020
Kathi M. VERIFIED CUSTOMER
Tony was exceptional!!! His customer service skills is superior! He worked with my insurance, and was able to get a motor under my warranty!! I am so grateful to Tony.
Also my Mechanic, Charley was exceptional too!! His automotive expertise solved my car problems and my car is repaired!! Thank you so much Charley!!!
Marvin K Brown Auto Center is my new car service repair place.