Kevin was helpful and responsive. I’d be happy to work with him again in the future!
12/13/2019
Steve R. VERIFIED CUSTOMER
I am very happy with the high level of service Anthony provides.
12/13/2019
Laurel R. VERIFIED CUSTOMER
Robert Congdon was great and always is!!
I did not appreciate waiting over a month for my car
To be completed nor did I appreciate having to bring
The loner car back twice... this was a real inconvenience
For me. I really don’t think I will ever buy or lease another
Cadillac again.
Laurel R
12/13/2019
Charlotta R. VERIFIED CUSTOMER
Kevin keeps me informed about my car and provides quality, compassionate customer service. If you can clone him, go for it!
12/12/2019
Joan D. VERIFIED CUSTOMER
Just excellent service
12/12/2019
Roxanne R. VERIFIED CUSTOMER
Corky was great, as always! Got me in early, told me everything I was to expect, and was absolutely pleasant. He’s an asset to MKB!
12/12/2019
Ron R. VERIFIED CUSTOMER
As always service was preformed by professionly . Service wrighter keep me informed.
12/12/2019
Jaime L. VERIFIED CUSTOMER
Jared is an awesome young man.
Will go far at anything he chooses
12/12/2019
Susan B. VERIFIED CUSTOMER
Great service! Thanks Anthony!
12/12/2019
Bonnie N. VERIFIED CUSTOMER
Corky is an excellent representative of Marvin K Brown he keeps me coming back for service to my Cadillac Escalade.
12/11/2019
MARK M. VERIFIED CUSTOMER
Corky is great and keeps me updated about my car
12/11/2019
Cathy C. VERIFIED CUSTOMER
It took 2 hours and 45 minutes for an oil change. No car wash and no one even checked my tires whiched I just learned need to be changed. I won't be back or refer anyone to you.
12/11/2019
RUDOLPH C. VERIFIED CUSTOMER
T bowles service associate is wonderful!
12/11/2019
Steven B. VERIFIED CUSTOMER
I had to wait 30 minutes for my car to be brought to the service drive after closing my account. Apparently, my key was put on the wrong hook. Very frustrating after a long day. But Larry Ramos was amazing, as he always is. Thank you for taking care of my vehicle.
12/11/2019
Samantha S. VERIFIED CUSTOMER
You didn’t have my appointment in the system, even though I had a text 24 hours earlier confirming the appt. And it took you guys 30 minutes to check my car in - insisting that I didn’t have an appointment. Your service was a disaster.
12/11/2019
Suzanne R. VERIFIED CUSTOMER
Kevin and Team were outstanding Kevin truly went above our expectations throughout this process kept us up to date with what was going on with the truck ,
That is true customer service thank you to everyone for making it a super awesome experience with GMC
12/11/2019
GUILLERMO M. VERIFIED CUSTOMER
Don’t fix in the first visit. Is a Cadillac 2019 with only 2K miles.
12/11/2019
Vicki A. VERIFIED CUSTOMER
Tony is wonderful, attentive and professional. We are very pleased with your service.
12/11/2019
Rene W. VERIFIED CUSTOMER
The luxcare has left spots, Swirl marks and white marks on the interior of the car. I would like jared to call me so i can have this fixed. I am not very happy with my first experience at MKB.