Robert did a good job under a difficult situation.
Thank you.
10/18/2019
Ken K. VERIFIED CUSTOMER
Anthony and his service team exceeds my expectations every time I bring our car in for service. Thank you, Anthony!
10/18/2019
Rebecca B. VERIFIED CUSTOMER
Ok, estimate was less than actual price.
10/18/2019
Judy H. VERIFIED CUSTOMER
Corky and all of the staff at the service center are the best! Having a problem with your car is a stressful thing, but Corky has always managed to turn that into a pleasant experience....no easy feat!
10/18/2019
Linda B. VERIFIED CUSTOMER
Great service
10/18/2019
LUIS D. VERIFIED CUSTOMER
Tony, provided information to my satisfaction
10/18/2019
Shannon W. VERIFIED CUSTOMER
Tony was great and very helpful, the issue I had was my car was dirty upon receiving it back. I had almost 6k worth if warranty work completed on my car and after sitting outside for a week it was filthy. I have always at any dealership when work was completed had the car at least washed over on the outside upon returning a vehicle back to me. I’ve never received a car back without a simple wash. I mentioned this to tony and he said it wasn’t policy to have the car washed when returned to a client. He said I could wait and they would wash it, I didn’t have time to wait. Another Cadillac Escalade was pulled up front to go back to a client and it was washed and it just left me feeling dissatisfied.
10/18/2019
Angel T. VERIFIED CUSTOMER
Anthony Deriso listened to my concerns about my Cadillac and ultimately went above and beyond to ensure that I was completely satisfied with my service experience. Thank You and a job well done to The Service Manager, Anthony and his team.
10/18/2019
Michael M. VERIFIED CUSTOMER
Surprisingly good service
Thank you
10/18/2019
Chester N. VERIFIED CUSTOMER
Great job and on time.
Chet
10/18/2019
BRANT S. VERIFIED CUSTOMER
Great job! Very happy. Thanks
10/17/2019
Aurelia M. VERIFIED CUSTOMER
My car oil change should have done properly so I don’t have to go back the second time to fix it.
10/17/2019
Angel M. VERIFIED CUSTOMER
Corky Weeks did an excellent job, given the complexity of the electrical problem and the many steps taken to isolate the short circuit, and to fix it. What it made hard was the car is a 1988 Fleetwood for which parts were hard to find. I commend Corky for a job exceedingly well done. --Angel M
10/17/2019
Jerry A. VERIFIED CUSTOMER
what else is there to say, I've been coming to MLB for years and Kevin is a major reason why. I value his in site, opinion and recommendations when it come to my vehicle maintenance.
we as a family have become friends with Kevin.
and now Frank who Kevin recommended assist with my purchase of our 2015 Sierra which I love!!!
thanks to the whole MKB family????
10/17/2019
Mekayla D. VERIFIED CUSTOMER
Anthony is amazing!
10/17/2019
Linda B. VERIFIED CUSTOMER
Jared is great!!! Great service!!’
10/17/2019
Steven R. VERIFIED CUSTOMER
In my experience, Kevin has always been top notch. Yesterday was no different.
10/16/2019
Sheila H. VERIFIED CUSTOMER
Sean provided great customer service. Even personally washed my car due to backup! Thanks Sean.
10/16/2019
WILLIAM Y. VERIFIED CUSTOMER
Professional, responsive, courteous, always a good experience