Amazing turnaround time. Friendly staff. Professional care.
10/8/2019
ROBERT T. VERIFIED CUSTOMER
Disappointed, and after discussing the past two experiences with my wife we have decided not to buy another Cadillac only because of the horrible service we have received.
10/8/2019
Ashley J. VERIFIED CUSTOMER
Sean provided exceptional service during my visit! I fully expected the service to my vehicle to take a few hours however, I told him I needed to be at work in a few hours and with that, my car was in and out within the hour! He was detailed, swift and I appreciate his time!
10/7/2019
Harriet H. VERIFIED CUSTOMER
I was completely satisfied with my Service experience and Tony’s help taking care of my problem. He was an excellent service rep.
10/7/2019
Brenda E. VERIFIED CUSTOMER
Thank you for great customer service amd prompt resolution of my truck issue. Thank you Corky
10/6/2019
Gerald C. VERIFIED CUSTOMER
Give the team a raise
10/6/2019
LIKA M. VERIFIED CUSTOMER
Always great service & very friendly
10/5/2019
Earljohn T. VERIFIED CUSTOMER
Corky was very attractive to my needs and provided feedback for the service provided. Corky represents MKB well and is a credit to your dealership.
10/5/2019
Eric S. VERIFIED CUSTOMER
Jared is always the most helpful supervisor I have ever had the pleasure of dealing with. I will continue to bring both of my GMC vehicles to Marvin K Brown because of him!
10/5/2019
Joan K. VERIFIED CUSTOMER
Corky was extremely professional in every aspect of his position. He was knowledgeable regarding the SAAB issues I presented to him and resolved
a problem of finding a part for my car that no one had previously been able to do.
That is primarily because SAAB's are no longer being manufactured. I was very appreciative of his efforts.
10/5/2019
Edward M. VERIFIED CUSTOMER
So happy our truck was fixed appropriately.
10/4/2019
Richard W. VERIFIED CUSTOMER
Great service.
10/4/2019
John S. VERIFIED CUSTOMER
Great service very thero
10/4/2019
Steven C. VERIFIED CUSTOMER
Tony was excellent.
10/4/2019
Jill S. VERIFIED CUSTOMER
My car was scratched during the process of service.
I did show the service dept. Tony has tried to make things go smoothly . He does try to give quality service , but is clear the service department needs overhauled
10/4/2019
Virginia M. VERIFIED CUSTOMER
Superb, honest, conscientious service
communication with Larry. Excellent craftsmanship from Ralph.
10/4/2019
JESSICA W. VERIFIED CUSTOMER
The loaner vehicle I was given was absolutely filthy inside- too disgusting to drive, especially with my children on board. My first stop was the car wash, which I communicated clearly with Jared, and there was no attempt to reimburse me. Every loaner should be cleaned between customers, just as a rental would be.
10/4/2019
Adrian S. VERIFIED CUSTOMER
Carlos is a pleasant to work with. Always makes my visits very smooth.
10/3/2019
James G. VERIFIED CUSTOMER
Mr. Weeks did a great job in assisting me. Fantastic customer service.
10/3/2019
Robert W. VERIFIED CUSTOMER
He is an awesome advisor and always goes above and beyond for me. I thoroughly trust him and the shop because of him. He is a true asset to your company.
Rob Wilson