Fantastic service! Always a pleasure to work with Anthony!
9/28/2019
Charles G. VERIFIED CUSTOMER
Excellent service.
9/27/2019
RUTH M. VERIFIED CUSTOMER
I'VE HAD TWO SERVICES BOTH WERE BAD EXPERIENCES,FIRST HAD OIL ALL OVER MY SEATS AND CONSUL .NUMBER 2 WAS TODAY TOLD SERVICE MGR HAD TO BE OUT OF THERE IN 2,5 HRS HE NO PROBLEM WELL AT 2.5 HRS AFTER SITTING WAS TOLD THEY HAVEN'T EVEN STARTED ON IT SO I LEFT SO BS I CAN NOT BELIEVE IT WILL NEVER BUY ANOTHER AUTOM0BILE FROM THEM
9/27/2019
MARGARET C. VERIFIED CUSTOMER
Anthony has been my service advisor for I think 8 years. Always so professional and thorough taking care of my car. I trust Anthony.
9/27/2019
David E. VERIFIED CUSTOMER
Kevin always does a wonderful job, and I trust him completely. I have been a customer for about 28 yrs. I bought my fourth car this morning.
9/27/2019
SAMANTHA S. VERIFIED CUSTOMER
Carlos has been so awesome! He kept us informed on everything that was going on with our vehicle and made sure that throughout the process we were taken care of too. We’ve had our Buick serviced twice at this dealership, and both times we’ve had an excellent experience with Carlos. He is exactly the type of person you’d want to help you when you’re frustrated with vehicle issues. Glad to have him at your dealership!
9/27/2019
Eddie S. VERIFIED CUSTOMER
Thanks Carlos for the great attention and service.
9/27/2019
Nicholaus T. VERIFIED CUSTOMER
Sean is fantastic! He’s the best service rep I’ve ever dealt with in three years at Marvin K Brown Cadillac. Everyone else should take notes from Sean on how to handle customers and their issues.
9/27/2019
Bruce L. VERIFIED CUSTOMER
Not only does it appear our vehicle’s electronic defect(s) may finally be repaired but Larry also went above and beyond to make sure we were reimbursed for the trip interruption expenses we incurred while on vacation due to the defects in our XT5. Thank You Thank You Thank You, Larry! And Thank You, MKB, for fostering an environment that empowers your employees to provide superior customer service and standing behind the products you sell!
9/26/2019
Rick K. VERIFIED CUSTOMER
Great service and Anthony is awesome!
9/26/2019
John O. VERIFIED CUSTOMER
Anthony DeRiso
Did an excellent job of takink of my needs.
9/26/2019
JACQUELINE M. VERIFIED CUSTOMER
Thanks , quick and easy
9/26/2019
SHAWN B. VERIFIED CUSTOMER
I like the service manager Sean And the only thing that is a major challenge was how long it took for my car to get repaired for a warranty item. There are some circumstances that caused us to be extended however big without my wife’s car for three weeks was a bit challenging.
9/26/2019
Lawrence W. VERIFIED CUSTOMER
Kevin and your service dept were outstanding
9/26/2019
Paul P. VERIFIED CUSTOMER
Corky was great and service was exactly what I requested.
9/26/2019
Araceli C. VERIFIED CUSTOMER
Robert is excellent as always. A pleasure to do business with him. Thank you!!!
9/26/2019
Timothy S. VERIFIED CUSTOMER
Great job very satisfied
9/26/2019
JOSEPH B. VERIFIED CUSTOMER
Knowledgeable
Follows through
Explains everything
9/26/2019
Cynthia C. VERIFIED CUSTOMER
Larry Ramos is amazing. Took care of all my questions and concerns
9/26/2019
Edward R. VERIFIED CUSTOMER
Please correct the problem with the apppintment center. Tony is aware of the issue.