Tony and your service dept did a great job reprogramming the engine computer under the recall. We were the first time they had to do it and it took extra work, but they stuck with it until they got it completed. Good job!
9/25/2019
Cecil M. VERIFIED CUSTOMER
Horrible customer service and sales rep.
9/25/2019
BETTINA G. VERIFIED CUSTOMER
We were able to drop off our vehicle to accommodate our needs, and the quality and service was done exceptionally! Thank you Carlos.
9/25/2019
Jeff H. VERIFIED CUSTOMER
Took way too long for a simple oil change and tire rotation. 2.5 hours, when I had an 8am appointment, is not customer service. While Sean did apologize, this seems like mismanagement.
9/25/2019
Eric J. VERIFIED CUSTOMER
Sean went above and beyond expectations. He will also be helping me with some other issues in the near future.
9/25/2019
LIKA M. VERIFIED CUSTOMER
Great service well appreciated thanks
9/25/2019
MATTHEW L. VERIFIED CUSTOMER
Nice and smooth. Jared was great
9/24/2019
VICTOR V. VERIFIED CUSTOMER
I would like to speak to someone regarding the purchase of an extended warranty package
9/24/2019
Marilyn H. VERIFIED CUSTOMER
Sean was friendly, knowledgeable, and explained the issues that they found with my car to my satisfaction. He had patience and a great sense of humor. I will be back.
9/24/2019
Dan I. VERIFIED CUSTOMER
I was more than completely satisfied. I was ECSTATIC!! Great Customer Service Carlos is Fantastic. Thank you Dan I
9/24/2019
Johanna A. VERIFIED CUSTOMER
love Kevin!!
9/24/2019
David H. VERIFIED CUSTOMER
Complementary wash would have been nice.
9/22/2019
JULIET M. VERIFIED CUSTOMER
Good customer service, but it was a long wait!
9/22/2019
RALPH S. VERIFIED CUSTOMER
Mr. Congdon presented himself as a true , seasoned professional. Bravo ????
9/22/2019
Fernando A. VERIFIED CUSTOMER
Very good service, especially Carlos who checked our vehicle in.
9/22/2019
Abril C. VERIFIED CUSTOMER
He always kept me informed when the parte would arrive. And excellent customer service
9/22/2019
Aaron H. VERIFIED CUSTOMER
My vehichle was at your location for 7 days. Tony failed to communicate with me & i had to reach out to him for updates. For example, Tony texted me on Tues morning that my car was going thru an exhaustive diadnostic (car alreadyhad been there since Sat 9/14) Tony didnt contact me the rest of that day. I texted & phoned him Wed 9/17 no response. Apparently he had day off. Thurs came 9/19 , no contact from Tony. I had to text him to find out diagnosis & costs. Vehicle fixed Fri 9/20 & picked up Sat 9/21. No apology from Tony, just smug demeanor. Prodessionalism & business ooerations protocol needs work
9/22/2019
Norlan R. VERIFIED CUSTOMER
Excellent and professional service. Sean Heiden is very knowledgeable and very helpful every step of the way. Great job Sean!
9/21/2019
BJORN B. VERIFIED CUSTOMER
Easy in and out, corky was very friendly and let me know approx timeline and steps of the process