Carlos is professional and helpful. He did a great job. I'm happy he was my service advisor.
9/21/2019
STEVEN C. VERIFIED CUSTOMER
I was not satisfied working with CARLOS. The staff inside the waiting room ask me if they could help me and I explained my situation. They immediately went to Larry the service manager and introduced me. Larry was fantastic and took the time to understand my background with Cadillac’s and my expectations in finding a new dealership. I moved from Pasadena where my dealership was Symes Cadillac. I am looking for a new dealership in San Diego to buy and service my vehicles. Again LARRY was great. He introduced me to Corky who will be my service advisor. Please feel free to call me to have a further discussion. STEVEN C
9/20/2019
Susan S. VERIFIED CUSTOMER
Anthony was very gracious and helpful.
9/20/2019
Richard M. VERIFIED CUSTOMER
Met my expectations. Excellent back and forth communication.
9/20/2019
Michelle R. VERIFIED CUSTOMER
Jared provided excellent customer service.
9/20/2019
WILLIAM G. VERIFIED CUSTOMER
I always go to Kevin when I need service on my vehicles and have been doing so for many years. He is the best service manager you have in my opinion. He is very knowledgeable about the cars and trucks you sell and service and I never have any unwanted surprises on my bill like we fixed this and now you need this. Great guy.
9/20/2019
Eric M. VERIFIED CUSTOMER
Shaun was very professional and very helpful with my decision making. Really comfortable with his assistance. Thanks, I'm satisfied ????.
9/20/2019
Francisco G. VERIFIED CUSTOMER
Fast service
9/20/2019
KEITH Z. VERIFIED CUSTOMER
Corky provided prompt and courteous service.
9/20/2019
MALCOLM C. VERIFIED CUSTOMER
Corky got me in quickly and the job was completed promptly.
9/19/2019
Kevin W. VERIFIED CUSTOMER
Sean went above and beyond in comparison to the other service managers I've dealt with.
9/19/2019
Sean M. VERIFIED CUSTOMER
Good service a little pricey though.
9/19/2019
Susan B. VERIFIED CUSTOMER
Everyone is very accommodating-thank you.
9/19/2019
JOHN F. VERIFIED CUSTOMER
Vehicle is still showing the same problems after 6600 in repairs and your technician s have not gotten it right .over rd a four and a half wait to pick up the vehicle with no communication on why it was taking that long
9/18/2019
Sally E. VERIFIED CUSTOMER
Excellent service!!
9/18/2019
Scott H. VERIFIED CUSTOMER
Ask Greg White. I’ve spoken to him about the complete lack of customer service. Poorest I’ve been treated in decades.
9/18/2019
Ethan S. VERIFIED CUSTOMER
Carlos is terrific. Second time service with him. I'll res l request him next time as well
9/18/2019
Valera C. VERIFIED CUSTOMER
I plan to continue with MKB for my Cadillac service. Today was a very good experience.
9/18/2019
Alfred A. VERIFIED CUSTOMER
Anthony is one of the best service advisors I have dealt with across the spectrum of vehicle brands I have owned. Truly exceptional.
9/18/2019
ARVA S. VERIFIED CUSTOMER
Corky was very courteous and friendly and the experience was very satisfying he answered all my questions and was very very helpful in servicing my vehicle
Thank you