Greg is true class act and Kathleen was on top of everything.
1/14/2023
Daryl D. VERIFIED CUSTOMER
All was okay, but was promised, twice, on the car being washed. Simple thing, I thought. But not done. Otherwise all was good.
1/14/2023
Chris F. VERIFIED CUSTOMER
He was very helpful as always.
1/14/2023
Adam R. VERIFIED CUSTOMER
Christopher went out of his way to take care of a last minute vehicle check engine light that popped up on my SUV. He was extremely friendly as always and handled the situation with the upmost professionalism. He is an example of why I keep coming back to Marvin K Brown. I can tell I’m always in good hands.
1/14/2023
Roberto U. VERIFIED CUSTOMER
The reason I took my H2 to MkB is you used to sell and service Hummers and now the supervisor said that you MKB is not the best place to repair Hummer.Saying there's a lot of splice but it's not it's removing screws and plug. They didn't try to fix it. Miss Farra is excellent, she's good in giving me an update.
1/13/2023
Valera C. VERIFIED CUSTOMER
I like Sean very much, very easy to work with and answers all my questions.
1/13/2023
Russell B. VERIFIED CUSTOMER
Sean did a great job. He has been my service writer ever since I got the car. Sean was great.
1/13/2023
Hope G. VERIFIED CUSTOMER
Kathleen was so kind and lovely , great experience!
1/13/2023
Joanne G. VERIFIED CUSTOMER
I wish he had been more honest in explaining the
Process that my car would be going through. That it was going to take much more time than I was originally told . I now understand
That you are understaffed and very busy so I guess he did
The best he could under the circumstances. Other than that I was
happy with him. Everyone I encountered at Marvin K. Brown
Was wonderful. Thank you to everyone.
1/13/2023
Vernard L. VERIFIED CUSTOMER
Completely satisfied my car was brought in last minute due to tire issue Oscar provided great service as always and helpful information with my tire issues shout out to all those involved with the care of my car
1/12/2023
Julie H. VERIFIED CUSTOMER
Completely satisfied with Oscar's oversight and customer service.
I was without my car for 5 weeks due to staffing/awaiting diagnosis.
Technicians set oil life update low and filled tires too high. I'd like these 2 items corrected. And I'd prefer note wait a long time for this to be completed.
1/12/2023
Neal P. VERIFIED CUSTOMER
Thanks Sean and the MKB team.
1/12/2023
Tom F. VERIFIED CUSTOMER
Thanks for the very professional treatment.
1/12/2023
Kathleen J. VERIFIED CUSTOMER
Everyone was wonderful. Greg and Kathleen were very helpful and made the experience most enjoyable..Thank you for all you do
1/12/2023
Richard G. VERIFIED CUSTOMER
Very helpful service crew with Alicia. Car washer super helpful too.
1/12/2023
Trisha W. VERIFIED CUSTOMER
Kathleen is great. Thorough, communicates well and goes above and beyond. Take care of her, she is a real gem!
1/12/2023
Kenneth B. VERIFIED CUSTOMER
Kathleen was outstanding and services were completed on time.