My vehicle has been excellent since the tight time that I bought it. Thank you for your excellent service. The one question I did have was as an owner of a Cadillac from your dealership am I entitled or eligible for a courtesy car when I have to wait for a two hour period, I just wanted to inquire. Thank you for your survey. Have a great night.
9/14/2019
Cynthia R. VERIFIED CUSTOMER
This was my first visit to MKB Cadillac. The issue with my brakes was fixed and my vehicle was checked out for an upcoming road trip. I will continue to have my vehicle service needs taken care of at MKB Cadillac. Kevin Neeper was very thorough and professional. Thank you.
9/14/2019
Fifian S. VERIFIED CUSTOMER
Kevin is the best
9/14/2019
Tamara M. VERIFIED CUSTOMER
Love my advisor Kevin Knepper
9/13/2019
Joseph B. VERIFIED CUSTOMER
Thank you. Sean for keeping me in the loop while my vehicle was being serviced.
9/13/2019
Jimmy D. VERIFIED CUSTOMER
Carlos always gives exceptional service. Thanks Jimmy D
9/13/2019
Rafael G. VERIFIED CUSTOMER
Overall great service and level of professionalism. Carlos continues to update me on the progress and appreciate it.
Understand AC issue is out of warranty. So far car working good.
Thanks
9/13/2019
CAROLINA M. VERIFIED CUSTOMER
I will gladly give my very positive feedback as soon as I receive the survey.
9/13/2019
TRAVIS E. VERIFIED CUSTOMER
My appointment for an oil change was at 8:30 am and I didn’t get my car back for over 3 hours. This was disappointing, since I had a busy day planned. I think the service center was way overbooked.
9/13/2019
Maria C. VERIFIED CUSTOMER
Excellent service from your team especially Anthony
being attentive to every detail!
Thank you,
Maria C
9/13/2019
LISA D. VERIFIED CUSTOMER
Everything was great!
9/13/2019
Doris R. VERIFIED CUSTOMER
Good service. Helpful
9/13/2019
VIRGINIA V. VERIFIED CUSTOMER
Love Kevin... but you need more people tho handle the amount of cars coming in!
9/12/2019
Loretta T. VERIFIED CUSTOMER
Kevin was very Pleasant and and very conscientious about helping me with my car Thank you Loretta T
9/12/2019
Bobby P. VERIFIED CUSTOMER
Thank You Service Tech Tony Bowles.
9/12/2019
Richard F. VERIFIED CUSTOMER
Corky always is very professional and right on it when he has my wife’s vehicle scheduled.
9/12/2019
Heidi A. VERIFIED CUSTOMER
Service team always takes care of my vehicle needs.
9/12/2019
Svetlana Z. VERIFIED CUSTOMER
Terrible customer service. Services that were promised were not performed.
9/12/2019
Haley P. VERIFIED CUSTOMER
Good adviser/status communications and free shuttle service.
9/11/2019
Jack D. VERIFIED CUSTOMER
Robert Congdon was superb. He arranged for my vehicle to be serviced and suggested additional service items that I might want to consider in the near future. In addition, he showed me a quiet spot where I could read while waiting for the service to be completed. His attention to my needs was exemplary in every way. The entire service experience was easy, pleasant, and efficient.
-- Jack D