Kevin was the best advisor I’ve ever had. He personally went out of his way to ensure I was taken care of.
9/5/2019
Mark M. VERIFIED CUSTOMER
Corky is the best!
9/5/2019
C H. VERIFIED CUSTOMER
The BEST
9/5/2019
Normita B. VERIFIED CUSTOMER
He is very helpful and will mannered I hope all employees are like hem!
9/5/2019
Jose M. VERIFIED CUSTOMER
Services took too long, and they're too expensive.
No one contacted me until I walked in at the end of the day for something that could've been identified earlier. I walked out of there with the same problem I had early morning when I dropped my vehicle early morning and nothing was resolved. I lost an entire workday and few hundred dollars on basic services.
Not planning on going back!
9/5/2019
MARTHA G. VERIFIED CUSTOMER
Excelent customer service
9/5/2019
WILLIAM L. VERIFIED CUSTOMER
Jared is always dependable and on point. He makes the process of servicing my vehicle very pleasant. He exceeds my expectations
9/5/2019
Cliserio R. VERIFIED CUSTOMER
I'm so happy thanks you ????????????
9/4/2019
Corey A. VERIFIED CUSTOMER
Kevin has been more than professional during each encounter. He is exactly how individuals in a custom service industry should treat customers.
9/4/2019
Peter H. VERIFIED CUSTOMER
Robert was a very pleasant person to deal with, he went out his way to accommodate me, a true professional! He now have me as a customer as long as I own my 2019 Cadillac. Thank you .
9/4/2019
Olga E. VERIFIED CUSTOMER
Carlos Pérez always is courteous, polite and profesional.
He is the reason that I keep coming back for service advice.
MKB should consider him an asset.
9/4/2019
Garry D. VERIFIED CUSTOMER
Kevin has always provided outstanding service and is always very
Helpful.
9/4/2019
Lillie H. VERIFIED CUSTOMER
I’m so thankful to have been matched with Tony as my service advisor at Marvin K. Brown Cadillac for my car servicing needs. Tony was energetic and well versed in the service needs of my vehicle. Although my service needs were for my 2011 CTS, he treated me as if it was a 2019. I was very pleased with that. He gave me an estimated time of completion for the service and low & behold, my car was ready at that exact time! I had a wonderful Saturday morning service experience! Thanks Tony, you are a wonder & a wiz at your job!
I had a scheduled appointment for 10 o'clock. It is ridiculous that getting an oil change and tire rotation and brake fluid flush took nearly 3 hours. Very disappointed
8/31/2019
Lorna C. VERIFIED CUSTOMER
Anthony was a pleasure to work with. He was super knowledgeable. He made us feel like our car was important and like he was going to personally take care of us.
8/31/2019
Jack C. VERIFIED CUSTOMER
Anthony was a Five Star in all directions ,I was kept up to date at all times on the progress of my car Thank You MKB once again. Best Regards. Jack C.