I am totally and completely satisfied with Robert Condon and the service technicians. However, I am very disappointed in the process it takes to make the service appointment. And in talking to the other customers in the waiting room, many customers are unsatisfied with the procedure. Some customers were telling of other Cadillac dealers where making an appointment is much easier.
7/23/2019
Bob M. VERIFIED CUSTOMER
Anthony did a great job.
7/21/2019
Barbara T. VERIFIED CUSTOMER
Anthony always gets my car scheduled when it's convenient for me. He is so nice, knowledgable and professional. I am glad he is in charge of servicing my car.
7/21/2019
Osborn H. VERIFIED CUSTOMER
My first time experience there was scary good.
7/21/2019
SARAH R. VERIFIED CUSTOMER
Always have a great experience here. Thank you!
7/21/2019
Betty P. VERIFIED CUSTOMER
Why are these surveys necessary? If I come back year after year that should show that the service is good
7/21/2019
Bernard B. VERIFIED CUSTOMER
Anthony takes the best care of me and my vehicle. Makes me glad I’m a MKB customer!
7/20/2019
Thomas W. VERIFIED CUSTOMER
Kevin was knowledgeable, efficient, and kept me informed with good communication. He is very personable and great to work with.
7/20/2019
Darrell B. VERIFIED CUSTOMER
Larry us always very professional and timely..I appreciate his service so much with my busy schedule...Thanks Larry
7/20/2019
Russell T. VERIFIED CUSTOMER
Excellent service that was quick and thorough! Thank you to Greg White and Corky Weeks for ensuring that my vehicle stays in top shape!
7/20/2019
Kathlean P. VERIFIED CUSTOMER
Thank you Carlos. Great service and in a short period of time
7/20/2019
DONALD B. VERIFIED CUSTOMER
MKB has great personnel who treats myself and others with the utmost care. Thanks.
7/20/2019
Dennis W. VERIFIED CUSTOMER
Robert was very professional and Met all my expectations
7/20/2019
MARCELLO F. VERIFIED CUSTOMER
I have always had a good experience there.
But this time, my advisor, Anthony Deriso, made it excellent.
Great job guys!
7/19/2019
Richard S. VERIFIED CUSTOMER
Kevin is an outstanding rep for you.
7/19/2019
Shirley F. VERIFIED CUSTOMER
Carlos has always been a great guy and can trust him in taking care of your problem, always satisfied with the finish product and the job done.
7/19/2019
Loren W. VERIFIED CUSTOMER
Did a great job with a complicated problem.
7/19/2019
Timothy C. VERIFIED CUSTOMER
Kevin is the best. All went as planned.
7/19/2019
Chris L. VERIFIED CUSTOMER
Everyone that I spoke with was very nice. They made sure that I was satisfied with the work that was done on my car. Very friendly and helpful.