Everything I needed done got done, Chris said my car would be ready the same day and it was.
12/2/2022
Joey D. VERIFIED CUSTOMER
Oscar is a definite asset!! He deserves praise and accolades
12/2/2022
Carolina M. VERIFIED CUSTOMER
Yes, I was completely satisfied, she is knowledgeable and has a friendly, professional demeanor that inspires well deserved trust.
12/1/2022
Liborio M. VERIFIED CUSTOMER
Gracias Alicia por sacar lo más pronto mi troca
12/1/2022
Marie P. VERIFIED CUSTOMER
Service with a smile, a very knowledgeable and helpful.
12/1/2022
Douglas W. VERIFIED CUSTOMER
9 days and they did not fix the problem
12/1/2022
Bertussi Giovanni. VERIFIED CUSTOMER
Everything was great, including oscar
12/1/2022
Leon E. VERIFIED CUSTOMER
Great team
11/30/2022
Emmanuel R. VERIFIED CUSTOMER
High quality service!
11/30/2022
David C. VERIFIED CUSTOMER
Chris is super helpful and accommodating.
11/29/2022
Francis M. VERIFIED CUSTOMER
Kevin was great at communicating what was going on. Didn't get a cadillac loaner vehicle which was disappointing and not typical cadillac service I expected.
11/29/2022
Ryan R. VERIFIED CUSTOMER
2,000% satisfied with my service writer. But dumbfounded by the excuses for refusing to service my vehicle.
11/28/2022
Clayton N. VERIFIED CUSTOMER
Kathleen and the staff at your dealership went over and beyond to get my car back on the road. She even got it washed and when I arrived to pick up my car a man in sales walked me to the pick up area. Old school values I appreciate. I’ll be back soon to get the rest of the repairs I need.
11/27/2022
Michelle G. VERIFIED CUSTOMER
I asked if the recall parts were in on the phone and was told yes they were…now I have to come back for the recall…time, gas, money! Frustrating! ???????
11/27/2022
Michael M. VERIFIED CUSTOMER
Oscar was very friendly, knowledgeable and a pleasure to deal with. Asset to your Team.
11/27/2022
Athena W. VERIFIED CUSTOMER
Love Kathleen Farris she is the best!
11/26/2022
Zenoa H. VERIFIED CUSTOMER
My service advisor Alica is awesome . Could not have had a better experience. However as I was leaving the facility, I asked two other service advisors what I thought was a pretty simple question about an option on my $100,000 Escalade and both made it really clear to me if I wasn’t their customer. Got no time for you. It would be really nice if Brown would hold a class maybe once every other month to go over some of the incredible systems these very expensive SUV and cars has
11/25/2022
Larry K. VERIFIED CUSTOMER
Very good service on my DTS. I’m going to bring my SUV I
in next week.
Thanks