Sean Heinen is excellent and deserves a raise. He has a superior service management person. I have three Cadillac in the service them all at Marvin K. Brown because of him.
11/12/2022
Maria M. VERIFIED CUSTOMER
Luis has been fantastic with both our caddys
11/12/2022
Curt G. VERIFIED CUSTOMER
Kevin is the best, he is the reason why we keep coming back. He keeps us updated, he answers all our questions. You couldn’t ask for a better person to deal with.
11/12/2022
Karen H. VERIFIED CUSTOMER
Kathleen was amazing!!
11/12/2022
Joe B. VERIFIED CUSTOMER
Outstanding customer service, friendly staff
11/11/2022
Karla B. VERIFIED CUSTOMER
Service was great.
11/11/2022
Heechu K. VERIFIED CUSTOMER
He was thorough with explaining condition of my car and what are to be
taken care of.
I am pleased with his professional service.
Thank you.
11/11/2022
Besjana H. VERIFIED CUSTOMER
Chris was very helpful and went out of his way to provide excellent service. I have been there often and have had multiple reps. Christopher has been by far ti best experience from diagnosis to availability. I live in San Marcos and couldn’t have had my car towed to Escondido Marvin K Brown but instead paid the extra to get it to Mission Valley because I knew I was going to get excellent service.
Thank you
11/11/2022
Darrill C. VERIFIED CUSTOMER
Surface is always first rate at Marvin K thank you
11/11/2022
Detrea H. VERIFIED CUSTOMER
Absolutely a pleasant experience ????
11/11/2022
Robert C. VERIFIED CUSTOMER
Good service, was kept wey informed during the process. All-n-all, a fine experience
11/10/2022
Jill L. VERIFIED CUSTOMER
Chris did a great job outlining things for me and I will ask for him the next time I bring the car in. Whoever worked on the car did a great job to, the ride home was so smooth I had to glance around and make sure I was in my GMC!
11/10/2022
Earl L. VERIFIED CUSTOMER
Sean was great to work with! My only concern is the 7 days my car had to wait in line at MKB to be seen by a technician.
11/10/2022
Richard W. VERIFIED CUSTOMER
It was a pleasure working with Sean. Caris quickly back to tip top shape.
11/10/2022
Murfey Company. VERIFIED CUSTOMER
You have to be kidding me. Call me ****-****-xxxx and also email me
I feel very frustrated by MKB
11/10/2022
Johnny K. VERIFIED CUSTOMER
Oscar was very professional, knowledgeable and friendly. He made sure my vehicle was done in a timely manner. He explained the issues with my vehicle and my options with regards to its repair. I would recommend Marvin K Brown and Oscar in the future.
11/10/2022
Ricky P. VERIFIED CUSTOMER
Great attitude and good communication
11/10/2022
Terri F. VERIFIED CUSTOMER
Kathleen was very professional and personable. The service was completed quickly and everything appears to be good.
11/10/2022
Sandra D. VERIFIED CUSTOMER
Always a pleasure to do business with such a top car dealer . Was very pleased with the wonderful service . Thank you