I appreciate that Kevin kept my updated about the repairs on my vehicle. I enjoy working with Kevin and he’s very professional and nice.
11/4/2022
VIRGINIA P. VERIFIED CUSTOMER
Very satisfied with Kevin’s job performance, he’s very professional. Job well done.
11/4/2022
Jeremy C. VERIFIED CUSTOMER
Once again, Oscar has been a great help while my car was being fixed. Only problem i had was the wait was about a week and a half. The car is my daily driver and the dealership no longer issue courtesy vehicles.
11/4/2022
Ty J. VERIFIED CUSTOMER
Oscar is an outstanding,knowledgeable service advisor with a great disposition & an awesome work ethic.Thanks Mr.Monroy!
11/3/2022
Reyna R. VERIFIED CUSTOMER
Great customer service
11/3/2022
MARK S. VERIFIED CUSTOMER
Kevin was very helpful! Made app’t and arrive with no record of my call. Called service reps and they are not returning calls. Very dissatisfied with phone service because they never return multiple phone calls.
11/3/2022
Adam C. VERIFIED CUSTOMER
Kevin Knepper is absolutely the best! I will always bring my truck to Marvin K Brown for any service or maitenence needs because I know I can trust this dealership. A huge part of that trust comes from the amazing, professional and quick service Kevin provides. It is amazing how seamless and worry free Kevin Knepper makes the entire process feel. Thank you so much for your help today!
11/3/2022
THOMAS O. VERIFIED CUSTOMER
Kathleen was excellent to work with ... very attentive with great customer care
11/3/2022
Lindsay G. VERIFIED CUSTOMER
Oscar is friendly and great to work with.
11/3/2022
Julia H. VERIFIED CUSTOMER
He was great. Very friendly and professional. I appreciate how he explained the recommended services. Loved his honesty.
11/3/2022
MARIA B. VERIFIED CUSTOMER
Walking into the business felt like home. The hospitality is amazing. Employees were attentive and extremely polite. Everyone has a smile. I already recommended your business to my daughter and ex-husband. I drove 1 1/2 to get there only to be greeted by such caring and loving employees. I have NOT seen this type of business in a very long time. Thank you for showing you care. It’s all so noticeable and it must be rewarding knowing your employees are part of an outstanding group of people. Thank you all. BTW, I would drive out there just for the warmth of the place.
11/3/2022
Luis F. VERIFIED CUSTOMER
Excellent customer service!
11/2/2022
Cam B. VERIFIED CUSTOMER
Kevin and his team did an outstanding job! He and his team not only diagnosed and repaired my vehicle in a timely manner, but also exemplified the professionalism and friendliness that all GM departments should strive to achieve. I would absolutely recommend Kevin and the rest of the Marvin K. Brown team to anyone in the market. Thank you all!
11/2/2022
Catherine G. VERIFIED CUSTOMER
Chris was awesome. I lost one of my key fobs and was having trouble getting it replaced. He explained the process then facilitated it for me. One reason I bring my four vehicles to mkb service is so that I can work with a person who knows what to do when. Many places customers are left to figure things out on their own. I appreciate the care Chris takes with his clients.
11/2/2022
Brandy P. VERIFIED CUSTOMER
To who it may concern.
Had a great experience. Chris my advisor kept me up-to-date with everything. had my car ready by the time that he said. Super excited whenever I saw my starter button replaced without even being asked. Took great care of me. Thank you again
11/2/2022
Larry P. VERIFIED CUSTOMER
Sean was outstanding.
11/1/2022
Monica O. VERIFIED CUSTOMER
Oscar is always so helpful, and polite, Thanks for the great service!
11/1/2022
BARBARA R. VERIFIED CUSTOMER
I want to personally thank Kevin for taking good care of me and my vehicle. He kept me informed during the whole process. The entire service department did an excellent job on my car. Thank you again.
BARBARA R