Kathleen is a true professional advisor at Marvin K. Brown. She listened patiently with my concerns regarding the problems with my red 2013 Cadilllac CTS. She kept me informed of the progress while repairing my vehicle until the time when I picked up my clean vehicle, courtesy of Marvin K. Brown! Kathleen is an asset to your company.
9/18/2022
Raad A. VERIFIED CUSTOMER
Great job, great service.
Thank you,
9/18/2022
Rosalyn C. VERIFIED CUSTOMER
Kathleen is wonderful and kept me updated
9/18/2022
Charles D. VERIFIED CUSTOMER
Kevin was great
9/18/2022
Slwan S. VERIFIED CUSTOMER
Kathleen Farris she did really good job
9/17/2022
Albert B. VERIFIED CUSTOMER
After two weeks of having our car, you were unable to determine what was wrong with the engine and why we were getting the engine warning lights. The only instructions given us is for us to bring the car after 500 miles to be evaluated more. Additionally, my wife is upset with the disrespectfully way she was treated by your representative, Alicia, and we do not want to deal with her for whatever future encounters require.
9/17/2022
Sharon D. VERIFIED CUSTOMER
Excellent service and friendly staff ready to take care of the customer needs.
9/17/2022
STEPHEN P. VERIFIED CUSTOMER
Kathleen was great! I have never had such a positive dealership experience. Her cheerful personality made my day. I will request to work with Kathleen in the future. GIVE HER A RAISE!
9/16/2022
Lisa M. VERIFIED CUSTOMER
Chris was very professional and helpful. Thank you.
9/16/2022
Roger D. VERIFIED CUSTOMER
Kevin has been my advisor for multiple years, thank you.
Roger D
9/16/2022
Lech J. VERIFIED CUSTOMER
????
9/16/2022
Bita'S Fashion. VERIFIED CUSTOMER
Excellent service from Kevin and will recommend his good service
9/15/2022
Angela K. VERIFIED CUSTOMER
Edgar was very pleasant and quick to check me in. His estimate of the car being ready was spot on.
9/15/2022
Minnie T. VERIFIED CUSTOMER
Christopher kept me informed of status every day and ensured the entire system was evaluated for potential problems.
9/15/2022
Marcus B. VERIFIED CUSTOMER
Excellent service so far.
9/15/2022
Jan P. VERIFIED CUSTOMER
Because of the age and model of the car it did take a few weeks! I wasn’t in a hurry and knew it was in good hands… thank you, Kevin!!
9/15/2022
J W. VERIFIED CUSTOMER
Sean was excellent. He is very thorough and communicates very well. I also was helped by Matt Graves in parts. Both of them combined made my experience outstanding. Thanks Sean and Matt!
9/15/2022
Geraldine S. VERIFIED CUSTOMER
Oscar Monroy is a God send. His personable nature, his complete explanation of the work performed on my car gave me peace of mind that my car would be well taken care of. Thank you to MKB and Oscar.
9/15/2022
Jesus R. VERIFIED CUSTOMER
Kathleen Faris she is one of the best adviser good service good Communication
Very satisfied with the service ?
9/15/2022
Rick V. VERIFIED CUSTOMER
Chris is a great guy and very professional. Your dealership is the best I have ever dealt with.