Kevin did a great job keeping me informed of the repairs and costs.
7/21/2022
ESTEBAN G. VERIFIED CUSTOMER
Keep up the good work!!!
7/21/2022
Dennis C. VERIFIED CUSTOMER
Oscar is the best
7/21/2022
Cassandra L. VERIFIED CUSTOMER
Chris was very welcoming for my walk up service. He came from inside offices to greet me. I found him efficient and thoughtful enough to come grab me when my escalade was finished. He made me comfortable and was warm even without having an appointment. He is an excellent part of your service team.
7/20/2022
Jim R. VERIFIED CUSTOMER
Zero communication, had my yukon for 5 days and didn't even look at my yukon. I picked it up and nothing was resolved. Sean's voice mail is full ca t leave a message, he never responded to the text messages, and never took my call. Absolutely the worst care I've experienced at a dealership
7/20/2022
Art R. VERIFIED CUSTOMER
Oscar is always professional with this customer. Thank you.
7/20/2022
RICH P. VERIFIED CUSTOMER
Chris was excellent. Explained process and called when my vehicle was ready. Very professional and friendly.
7/19/2022
Cameron B. VERIFIED CUSTOMER
Sean was east to work with and got everything done that I asked for.
7/19/2022
EMILY G. VERIFIED CUSTOMER
All staff very friendly
7/17/2022
Anne B. VERIFIED CUSTOMER
I decided to wait with my car while it was being serviced. I didn't have breakfast before my appointment and thought I will just eat at the deli. No more deli just awful snack machines. I loved that deli. My car service was ok but the young man left for lunch and someone else helped me. I request a follow up call about the findings and suggestions but did not receive a f/u.
7/16/2022
JOSEPH S. VERIFIED CUSTOMER
Good service
7/16/2022
Tenica N. VERIFIED CUSTOMER
Sean is and always was an AMAZING servicer, his customer service skill and communication are key and he is ALWAYS Friendly, and on top of his job. I recommend a raise or a higher position. If it weren’t for him MKB would have lost me as a customer. I’ve been with GM for over 20 years. Thank you, you need more like him.
BRAVO ZULU!!!!!!
7/16/2022
Shane S. VERIFIED CUSTOMER
Sean was great. Prices are insane
7/16/2022
Patricia M. VERIFIED CUSTOMER
Oscar was very helpful. My car was finished faster than promised.
7/16/2022
Leland R. VERIFIED CUSTOMER
Above and beyond good
7/16/2022
MARCUS W. VERIFIED CUSTOMER
Oscar was very outstanding and professional with his work I was in and out as promised.
7/15/2022
Donna K. VERIFIED CUSTOMER
Great service! Greeted right away as I pulled up to the service line. Staff were attentive and helpful. Way better service than South county Buick. My service advisor was great and he was able to add an oil change with my mirror repair.
7/15/2022
KENNETH H. VERIFIED CUSTOMER
There is a serious leak in the area of the power steering pump installation made last week. I am bringing the GMC Acadia in on Friday morning to see if the leak is able to be fixed quickly or whether we have to leave it with you for detailed repairs.
Unhappy customer.
KENNETH H
7/15/2022
Eric M. VERIFIED CUSTOMER
You are welcome. Thank Sean for his excellent service.
7/15/2022
Telly J. VERIFIED CUSTOMER
Sean was great. Service this time was excellent. The last time no. I would like for someone to call me about the last service I received.
Thank you,
Telly