Thank you Sean for all your help and communication. Highly recommended!
5/20/2022
Marilee W. VERIFIED CUSTOMER
The service was great but I was disappointed that my car came back so dirty & I had to ask for it to be washed. The wash was completed very quickly so that was good.
5/19/2022
Tom H. VERIFIED CUSTOMER
Great customer service. Our first time at your dealership, we will be back!!
5/19/2022
CNL EXECUTIVE. VERIFIED CUSTOMER
Vehicle was in the shop for 9 days with not a single status update. The report I received today is not real clear the problem with the seat heating and cooling issue that’s not resolved.
5/19/2022
Jason G. VERIFIED CUSTOMER
Chris does an amazing job of customer service every time I have brought my vehicle in for service. He is attentive and goes the extra mile to get things done as soon as possible for my vehicle. I appreciate the quick responses and great attitude.
5/18/2022
Keenan K. VERIFIED CUSTOMER
Chris was awesome. Even though my car was in the shop for a couple months due to supply chain issues, he did everything he could to make sure I was taken care of. Very professional individual with an amazing work ethic. Chris is the man!
5/17/2022
RYAN M. VERIFIED CUSTOMER
Christopher was very professional polite and helpful
Thank you
5/14/2022
Richard D. VERIFIED CUSTOMER
I really liked working with Chris Elliott. He's very professional and keeps me informed.
5/14/2022
Dean Z. VERIFIED CUSTOMER
Christopher Elliot was outstanding in helping me complete the service needed on my car.
5/14/2022
ROBERT T. VERIFIED CUSTOMER
Chris Elliot is the best service advisor. I only choose Chris Elliot whenever I bring my Cadillac in for service. Chris should be promoted to manager.
5/13/2022
LYNN S. VERIFIED CUSTOMER
Thank you. I thought they broke the mold with Merle and then Anthony, but Chris is just as amazing and he makes me feel very valued as a client!! Thank you!
5/13/2022
MAURICIO A. VERIFIED CUSTOMER
Excellent service. Very helpful and cordial staff
5/12/2022
JOAN D. VERIFIED CUSTOMER
The tires are suppose to be 35psi all around. Your service people over filled them. They were filled to 40/41 in the front and 42 in the back. Everything else seemed fine.
JOAN D
5/12/2022
RICHARD D. VERIFIED CUSTOMER
I like working with Chris. He's very helpful and always Keeps me informed on the progress.
5/10/2022
MICHAEL H. VERIFIED CUSTOMER
My car looks great
5/9/2022
Monica M. VERIFIED CUSTOMER
Christopher was well mannered and very informed of my vehicle. It was a pleasure to speak with him. You should cherish his professionalism.
5/8/2022
DEBRA P. VERIFIED CUSTOMER
Everything was fine at the dealership, but later on when I was driving my check engine light came on for about 5 seconds. That has never happened before. I'm concerned about this
5/6/2022
WESLEY M. VERIFIED CUSTOMER
Over inflation can cause excessive wear please only top off tires to 34, then when heated they don't get to high and wear excessive
5/5/2022
Athan A. VERIFIED CUSTOMER
Oscar was good. It’s the issues with a brand new car and multiple wrong parts sent causing me to have the car out of my possession for over a month with a less than comparable rental car that made my experience bad.
5/5/2022
TEENA S. VERIFIED CUSTOMER
My service man recently retired. Been going to MKB since 1983. Larry was great.