Always kept us updated on vehicle status and had it ready and waiting outside for us upon pickup.
3/16/2022
Barbara O. VERIFIED CUSTOMER
Jason provided excellent customer service.
3/16/2022
Dolores F. VERIFIED CUSTOMER
Luis was very knowledgeable. Very nice , very helpful.
3/15/2022
Jim N. VERIFIED CUSTOMER
Oscar is the best!
3/15/2022
Tasha C. VERIFIED CUSTOMER
Sean and team provided excellent service today as always. I mistakenly showed up 1 week early for my appointment and was given the opportunity to wait in the quiet business-style room off the lobby and wait while I worked. I was given proper warning that the wait could be lengthy, but I was truly grateful that the team did their very best to get my maintenance service in. My gratitude to Sean and the team in the trenches who perhaps worked a little harder today to take care of me and my vehicle.
3/15/2022
Michael S. VERIFIED CUSTOMER
Good job done timely. Only thing that would have made it better a complementary wash. Thank you again!
3/15/2022
Diane C. VERIFIED CUSTOMER
After rotating tires.. the service tire system lights comes on = left rear= 0 pressure. When exiting the vehicle the alarm rings...??????
3/15/2022
SANDRA W. VERIFIED CUSTOMER
Excellent service as always!
3/13/2022
LUKE A. VERIFIED CUSTOMER
Best service advisor I’ve had at any dealership—hands down. Such a contrast to my experience with other area dealers. From now on I won’t go anywhere else.
3/13/2022
JOHN S. VERIFIED CUSTOMER
Great job on the repairs. Thanks again.
3/13/2022
ESTEBAN G. VERIFIED CUSTOMER
Keep up the good works!!
3/13/2022
Junot I. VERIFIED CUSTOMER
Pleasant to work woth.
3/13/2022
Meredith H. VERIFIED CUSTOMER
Jason is a good guy, helpful and knowledgeable. Most importantly, he’s honest with his input and responses to my questions; not sure anything else could be more important than an honest, integral person. I hope he and others like him are appreciated and well incentivized to stick around. I appreciate the free car wash too! My only encouragement is to find a way to reduce the overall timeframe for oil changes. Thanks, and i will be back to work with Jason.
3/13/2022
Jacqueline R. VERIFIED CUSTOMER
Sean was great, he was straightforward and communicative. Thanks Sean!
3/12/2022
William M. VERIFIED CUSTOMER
Fast service. Receptionist was hopeful in scheduling for me. All went well.
3/12/2022
Roy S. VERIFIED CUSTOMER
Great
3/12/2022
Worldwide Concierge,. VERIFIED CUSTOMER
Never loose Kevin Knepper.
He is the best! Great service always happy.
3/12/2022
ROBERT D. VERIFIED CUSTOMER
This was our first meeting with Jason as our service writer and we found him engaging knowledgeable and trustworthy, like all of the employees at Marvin K Brown.
3/12/2022
Carole A. VERIFIED CUSTOMER
Wait time to bring car at pickup took more than 20 minutes.