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Real Reviews from VERIFIED CUSTOMERS
James D. VERIFIED CUSTOMER
Quickest appointment I’ve ever had, in the past I was there up to 2 hours and a half. Total awesome experience.
2/17/2022
Roberto R. VERIFIED CUSTOMER
Very helpful and quick
2/17/2022
Rozana A. VERIFIED CUSTOMER
Excellent
2/17/2022
Patricia M. VERIFIED CUSTOMER
So glad Luis was able to get all the work done in one day. Very happy with the cars performance and the courtesy, as always, shown to me by Luis and the Marvin K. Brown Team! Thank u!????
2/17/2022
Colleen M. VERIFIED CUSTOMER
Jason was excellent. Took care of me right when i arrived although I believe someone else was assign to my vehicle...he was polite, kind and knowledgeable .arranged my Lyfs and explained the additional work that was teccommended and included estimates .. very impressed!
2/17/2022
Javier U. VERIFIED CUSTOMER
Very good service, and completely satisfied
2/17/2022
Barbara W. VERIFIED CUSTOMER
I am so happy with my service!
2/17/2022
Theron H. VERIFIED CUSTOMER
Very professional, made things easy and much less stressful
2/17/2022
Jason S. VERIFIED CUSTOMER
Chris Elliot was amazing. He was thorough and took care of my cars needs and made sure I was taken care of while I waited for my oil change. He made the process easy. He definitely went above and beyond to make my visit exceptional.
2/17/2022
Tim T. VERIFIED CUSTOMER
Sean was great! He went above and beyond to ensure that I was informed of the progress of my truck etc. Also the Mechanic who did the work put in extra hours to finish in 1 day. Thank you
2/17/2022
Sergio G. VERIFIED CUSTOMER
I feel that is really important that the people in the service department uses mask. I don't feel comfortable by someone driving my car without mask
2/16/2022
Pauline B. VERIFIED CUSTOMER
The guy who helped us couldn’t find the wheel lock and he made it seem like the car was really dirty and that we didn’t have the lock. when really the car lock was in the right place and my daughter cleaned out the car before she got there and it really stressed us out how he was complaining about not finding the lock in the car being dirty I’m not happy about that. My son had to drive all the way out there just show the guy that the lock was in the right place. I purchased two cars from you guys within the last year and I expect better service.
2/16/2022
THOMAS C. VERIFIED CUSTOMER
Oscar's standard is going above and beyond. Doing just the minimum is not in his personality.
2/16/2022
Jennifer R. VERIFIED CUSTOMER
Jason was very professional and very helpful.
2/16/2022
James P. VERIFIED CUSTOMER
Great experience with the Service manager. However, don't know why my delay on the wipers not working, thought I would get an answer, but everything was great. Thank You!!!!!!!!
2/16/2022
Veronica G. VERIFIED CUSTOMER
Appreciate the communication
2/16/2022
Susan B. VERIFIED CUSTOMER
Excellent service
2/15/2022
Khalid N. VERIFIED CUSTOMER
Kevin is the best, you should promote him for his great customer service and help with customers
2/15/2022
Alexander V. VERIFIED CUSTOMER
Oscar was professional, friendly and did a good job explaining what work was going to be completed. I would recommend him as a service representative.
2/15/2022
PETER R. VERIFIED CUSTOMER
The absolute worst Cadillac service on the west coast you had my car 11 days you didn’t look at it until day 9 then said the parts are on back order after I made an appointment. Then you tried to charge me 1300+ to fix one head light ? Thieves
2/15/2022