Yulissa is great! She was really helpful and super friendly and very nice!
2/27/2024
Mario C. VERIFIED CUSTOMER
I was given fast and efficient assistance throughout the entirety of my visit. Incredible job.
2/27/2024
Anita B. VERIFIED CUSTOMER
Always excellent customer service
2/26/2024
Art F. VERIFIED CUSTOMER
Service person was excellent very friendly and professional.
2/26/2024
Ana G. VERIFIED CUSTOMER
Andrew thank you for all your help.
You good employee I know you are following orders and just doing your job.
2/26/2024
David R. VERIFIED CUSTOMER
Andrew did a great job with my customer satisfaction. The team as a whole needs work. I called to cancel the air filter replacement for the cabin and the engine, which my wife agreed to have replaced before letting me know, which I know is a fast simple swap. I also called well before my car had been serviced. Whoever took my phone call when I did call to cancel failed to properly notify the service department, who swapped out the filters anyway. This caused me to wait much longer when I was already notified that my vehicle was ready to go. Andrew was swift to fix the problem, but this should have never happened. Communication is a must with any business, and in this instance, Norm Reeves Honda West Covina failed.
2/26/2024
Juan A. VERIFIED CUSTOMER
Continue good service
2/26/2024
Alejandro K. VERIFIED CUSTOMER
Customer service was excellent
2/25/2024
Hiandy H. VERIFIED CUSTOMER
Excellent service , humble customer service and good snacks & coffee.
2/25/2024
Hernani A. VERIFIED CUSTOMER
Your employee and the helper are very excellent service thank you
2/25/2024
Helen B. VERIFIED CUSTOMER
Excellent service!
2/25/2024
Doreen A. VERIFIED CUSTOMER
Valerie was wonderful!
This visit was 100% exceptional...
2/25/2024
Andrew S. VERIFIED CUSTOMER
Anthony Sanchez was a big help and gave great advice to assist me.
2/25/2024
Irene B. VERIFIED CUSTOMER
Trinity explained everything thoroughly. I had pictures,a video, she showed me my radiator and even took me to look at a new Honda if I would want a loaner for 2 days. She gave me all my options. Enjoy having her as an advisor.
2/25/2024
Ram R. VERIFIED CUSTOMER
Ok
2/25/2024
Jeffrey W. VERIFIED CUSTOMER
Anthony Sanchez was personable & professional. I appreciated that he informed me service options, provided me estimates & even checked for any coupons, when I asked. He showed me the waiting area. He kept me informed via text on service progress & when car was ready. Anthony was always thorough & thoughtful.
2/25/2024
David T. VERIFIED CUSTOMER
Yulissa service was exceptional. Left very happy with choosing this location for service.
2/25/2024
Michael N. VERIFIED CUSTOMER
Anthony provides the best service, hands-down
2/24/2024
Edward M. VERIFIED CUSTOMER
Very professional and very helpful and very happy with the service in a hr wait thank you will be back