Was easy to schedule an appointment. Communication was thorough.
1/17/2024
Daniel N. VERIFIED CUSTOMER
Great service
1/17/2024
Gabriela M. VERIFIED CUSTOMER
I will respond
1/16/2024
Melissa A. VERIFIED CUSTOMER
Valerie was very helpful and exceeded my expectations. Excellent customer service!
1/16/2024
Edith G. VERIFIED CUSTOMER
Valerie did what she could, but the lack of communication between the tech and her was poor and resulted in a lost day for me. I’ve never experienced such a delay in finding out what my car needed done. I understand the service itself takes time, but again, I’ve always found out in a timely manner what the needs were. My appointment was at 11:15 AM, and I was not provided an update, or told what additional items were needed until about 2:30 PM. As expressed to Valerie, had I known it would’ve taken so long, I would have just gone home and completed necessary task, but instead, I wasted time waiting at the dealership. Again, Valerie did what she could.
1/16/2024
Pat R. VERIFIED CUSTOMER
God bless ???? you for helping me out and thank you from the bottom of my heart, I am so happy
1/16/2024
Zenaida M. VERIFIED CUSTOMER
Javier answered all of my questions in a good manner. In other words, he had the knowledge to quickly answer all my questions that I had with my car!
1/16/2024
Marissa S. VERIFIED CUSTOMER
Javier Castro took good care of us! He explained what services would be needed in the future! Very kind towards his customers!
Thank you!!
1/16/2024
Rafael H. VERIFIED CUSTOMER
Great customer service.. Bring back the pastry .. lol
1/16/2024
Sandra D. VERIFIED CUSTOMER
I was satisfied with the service Sean Wong provided today. He was professional and very nice.
Sincerely,
Sandra D
1/16/2024
Alma A. VERIFIED CUSTOMER
Excellent customer services.
1/16/2024
Alex G. VERIFIED CUSTOMER
El servicio que recivi de Javier fue Exelente.
1/16/2024
Rosa R. VERIFIED CUSTOMER
Yulissa was great! Very informative, kind and professional. Was happy that another team member was able to assist me when Yulissa helped another member as well.
1/16/2024
Margaret Q. VERIFIED CUSTOMER
I am very satisfied with the service I received
1/16/2024
Brenda V. VERIFIED CUSTOMER
Excellent service
1/16/2024
Sandra G. VERIFIED CUSTOMER
Valerie Machado was friendly and sent updates regarding the status of my vehicle.
1/15/2024
Valerie Z. VERIFIED CUSTOMER
Sean Wong was great in service! Thank you
1/15/2024
Scott W. VERIFIED CUSTOMER
When I got the car back, I had to calibrate the air pressure system, and reset the oil maintenance system . Also, I arrived at 7:30 in the morning to cartoons blaring in the lobby. Cartoons were on all morning until about 930, when the fourth employee that I asked, found the remote and turn the channel. The first three people I spoke with all referred me to someone else to turn down the volume of the cartoons, and or turn the channel. When the nice receptionist arrived, she ended out getting the remote and turning the station. There were 15 grateful customers sitting around the TV who were also annoyed. The cartoons were blaring really loud.