Genano is good adviser and excellent service. But oil
Change fee increased a lot, I didn't aware of price after August service. Price is not satisfied and everything is now increaseing to effect my budget and cost.
12/16/2024
Fadi K. VERIFIED CUSTOMER
Got called by you and you scheduled me for a service after you received the needed part, i woke up early on the weekend for the appointment , once there after i waited like an hour you informed me that the part not here and I have to reschedule, this os totally failure in my opinion for my first service appointment with honda.
12/16/2024
Nick J. VERIFIED CUSTOMER
Good
12/16/2024
Aracely G. VERIFIED CUSTOMER
Jessica was the absolute best.
12/16/2024
Marilyn Z. VERIFIED CUSTOMER
Manuel Montoya was very welcoming and helpful when it came to explaining and providing service. Including personally getting the information about some issues and reports from an inspection I was unaware about. Overal a wonderful service that left me well aware of the status of my vehicle!
12/16/2024
Mona A. VERIFIED CUSTOMER
Jessica was great, but now my air conditioner isn't working right. Hot air was coming out instead of cold. I will call in to take it back in if it's still not working tomorrow.
12/16/2024
Josefina R. VERIFIED CUSTOMER
Very good service tank you
12/16/2024
Kian B. VERIFIED CUSTOMER
Nancy was extremely helpful, she’s the best!
12/16/2024
Adan C. VERIFIED CUSTOMER
Good job ????
12/16/2024
Jeffrey V. VERIFIED CUSTOMER
The Service is very good
12/16/2024
Ronald G. VERIFIED CUSTOMER
Trinity is an Awsome service writer..only i am not happy about the door handle paint chipping off and the faded roof clear coat..
She was alway very helpfull..lucky to have her..
12/15/2024
Nellie H. VERIFIED CUSTOMER
Ms. Trinity Guzman provided helpful and professional assistance.
12/15/2024
Robert S. VERIFIED CUSTOMER
Valerie was ABSOLUTELY wonderful. The entire experience was very good. I went in expecting to spend all afternoon waiting for the service to be finished and it went faster than I expected.
12/15/2024
David H. VERIFIED CUSTOMER
Always satisfied with your mechanics at Norms. Thank you
12/15/2024
Catherine M. VERIFIED CUSTOMER
Excellent service by Genero! Thank you
12/15/2024
Anthony C. VERIFIED CUSTOMER
Trinity is always so friends and thorough. Thank you !!