Not that it was my representatives (Nancy Galvan) fault but I didn't leave happy knowing I had to pay for my oil change when I had bought my car I was told that would be free up to 2 years. I was never told if I pass 24k miles I would get charged. False advertisement and no accommodations. The representative in the end that helped me (Genaro) was nice but also passive aggressive when I had told him about how I was lied to when I bought my car. Dissatisfied & disappointed with Honda
12/10/2024
Thomas C. VERIFIED CUSTOMER
Trinity Guzman was professional, courteous, and thorough. Job well done
12/10/2024
Francis C. VERIFIED CUSTOMER
Car is leaking Coolant.
12/9/2024
Bryan C. VERIFIED CUSTOMER
Ramblin Diego is the best!!! I take all my Honda cars to him
12/9/2024
Maria S. VERIFIED CUSTOMER
Excellent sirvice
12/9/2024
Marvin C. VERIFIED CUSTOMER
Trinity was very helpful and tentative to my needs. I will continue doing business here as long as Trinity is around.
12/9/2024
Raul L. VERIFIED CUSTOMER
Good service
12/9/2024
Jasmine M. VERIFIED CUSTOMER
I was ensured my car would be charged since I was forced to leave my car overnight & put into a rental. Not only did none of the issues get fixed, but upon pickup I asked if the car was charged & I was again reassured it was & it was not. I had planned on charging it Friday afternoon after my car was serviced & now I am at less than 20% the evening before I have to go to work with no available charging stations nearby
12/9/2024
Tracee L. VERIFIED CUSTOMER
I was recently laid off from work and surprised at the cost increase for an oil change I was anticipating. My service representative gave me a small discount which every little bit helps!
Also appreciate that he double checked that the back windshield wiper rubber replacement at the parts store was installed before leaving.
12/9/2024
Monique W. VERIFIED CUSTOMER
Excellent customer service
12/8/2024
Daniel R. VERIFIED CUSTOMER
Every thing was good
12/8/2024
Jose S. VERIFIED CUSTOMER
I always get great service at norm reeves Honda.
Thank you
12/8/2024
Marcos C. VERIFIED CUSTOMER
Thanks
12/8/2024
Lucio D. VERIFIED CUSTOMER
Excellent service. Thanks Ms Machado for being so helpful and understanding. I’ll be back hopefully soon ????????
12/8/2024
Sergio S. VERIFIED CUSTOMER
Manny was very professional and helped me with all questions and concerns i had, i’m very happy with the service. Overall a great visit, thank you!
12/8/2024
Mercedes M. VERIFIED CUSTOMER
You guys are the BEST!! Great people, great service, and great prices!!
Thank you!
12/8/2024
Victoria R. VERIFIED CUSTOMER
Manuel Montoya was amazing. Fast service thank you
12/8/2024
Kim J. VERIFIED CUSTOMER
Jessica was really nice and explained the recalls well to me
12/8/2024
Ernesto A. VERIFIED CUSTOMER
I rely on Trinity Guzman. She does excellent job with my cars.
12/8/2024
Rizal L. VERIFIED CUSTOMER
So far so good, will prioritize the needed services as advised