Ram was extremely organized. He did our paperwork in a timely manner. Our Pilot was returned in a timely manner as well . We experienced amazing service. Well done Ram!!!!
12/5/2024
Bhikhu P. VERIFIED CUSTOMER
n/a
12/5/2024
Michael L. VERIFIED CUSTOMER
My service appointment to have my oil change was handled quickly and without problems. Trinity was a pleasure to deal with and took care of my paperwork perfectly and even came to find me in your dealership showroom when my car was ready. One thing I am a bit concerned about is, and it has nothing to do with this visit or Trinity, there are two recalls for my particular vehicle, one for a steering issue and one for the fuel injection system, that you don't have the parts for to correct the problems. That causes me a great deal of dissatisfaction and worry. I would like to know when the parts are going to arrive so I can bring my car back and have these issues resolved ASAP. Please let me know when that will happen.
12/5/2024
Saundra F. VERIFIED CUSTOMER
Great Service experience!
12/5/2024
Marie I. VERIFIED CUSTOMER
Genaro is a good service advisor. He is thorough in explaining the issue regarding the car. Excellent service ????. . .
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12/4/2024
Guadalupe D. VERIFIED CUSTOMER
Muy Buena a tencion service y todo muchas gracias
12/4/2024
Ajit S. VERIFIED CUSTOMER
Satisfied
12/4/2024
Senayet M. VERIFIED CUSTOMER
It was very good
12/4/2024
Derek K. VERIFIED CUSTOMER
Sean did a superb job as customer service rep.; however, the servicing part of the vehicle is out of his control. While replacing the manufacturing recalled AC condenser, technician certified the condenser was the only faulty item and the refrigerant lines were all good. After the replacement work completed, the AC failed to deliver cool air and the technician’s follow up examination yield a leak in the line, the line replacement will cost over $600. How was the refrigerant line damaged when it was initially certified intact and become leaking after the condenser is replaced. Should Norm Reeves be responsible to restore the refrigerant line’s condition to before the work was done? Please advise.
12/4/2024
Jinghao L. VERIFIED CUSTOMER
100% for Mr Genaro. He provides wonderful service.
12/4/2024
Raquel B. VERIFIED CUSTOMER
Very good excellent job
12/4/2024
Milagros S. VERIFIED CUSTOMER
LIKE TO TRADE IN SINCE IT US BEING RECALLED.. I WANTED THE WHITE COLOR BEFORE BUT THEY DID NIT HAVE IT.. WHITE CAR CAN BE SEEN AT NIGHT DRIVING… IT SEEMS HOT ALL THE TIME INSIDE, I NOTICE SOMETINES MY STEERING WHEEL WOULD LOCK ON ME WHILE DRIVING.. ONE TIME ALL THE YELLOW WARNING SIGNS CAME UP WHIKE DRIVING, CALLED TRIPLE AAA TO TOW IT TO THE HONDA, I WAS SO WORRIED AND NERVOUS. I HOPE I CAN TRADE IN… THANKS
12/3/2024
Durans (. VERIFIED CUSTOMER
Every service on my Lexus and my GMC my car were always washed when picked up said to see the car all dirty
12/3/2024
Raz H. VERIFIED CUSTOMER
The problem was not solved. The issues I came with persist. The remember was a nice guy though.
12/3/2024
Maria F. VERIFIED CUSTOMER
I already have a free appraisal from you this morning. Quality of service?? GREAT! Trinity is awesome, easy to talk to her, I totally trust her and Trinity is patient with all my questions I send her way. Thank you Trinity ??
12/3/2024
Ryan A. VERIFIED CUSTOMER
Service advisor (Sean Wong) was very nice!
12/1/2024
Carlos V. VERIFIED CUSTOMER
Excelente ????????????????
12/1/2024
Brandon C. VERIFIED CUSTOMER
Very helpful and straight through
12/1/2024
Mercedes M. VERIFIED CUSTOMER
Your Employees and your service and Quality are Amazing! Thank you so Much! I'm Happy with owning a Honda!
12/1/2024
Marilyn G. VERIFIED CUSTOMER
The service was excellent and the car was done ahead of the expected time. I would definitely go again!