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Real Reviews from VERIFIED CUSTOMERS
Guillermo R. VERIFIED CUSTOMER
Me dieron un excelente servicio y me atendieron excelente mente gracias
12/1/2024
Angelica S. VERIFIED CUSTOMER
I’m thankful that every time I need my car to get service Octavio and his stag are great . Everyone always very friendly Great team work
12/1/2024
Andrew P. VERIFIED CUSTOMER
Javier was really helpful and provided amazing service!
12/1/2024
Jesus V. VERIFIED CUSTOMER
I received a text message or some of the things that need to be fixed on my car and no one followed up with me about them. I would like to know what they are. Thank you
12/1/2024
Elmer G. VERIFIED CUSTOMER
I brought my vehicle in for some due bill items that they scheduled for me and I had trouble trying to find someone to help me. Every body keep passing me on to someone else. Finally after I’ve been there for about :45 min Javier came out to help me out. He said he would take care of the issues on the the due bill. I also told him there was another issue with the car and he said put it on the overnight envelope they gave me and it should be look at. He did write it up for me. I also needed a loaner and he had to go get permission for an extra day because of thanksgiving. I was able to get a loaner as soon as the manager got back cause he had the keys of the loaner under lock box. It took almost an hour and a half to check my car in and get a loaner because nobody wanted to help me or new what to do.after about 4 days I got a message that my car was ready to pick up and a part would be ordered and I would have to come back to get it installed. I asked the service technician if they would call me when the part arrived and he said they order a lot of parts and I would have to email him to see if the parts have arrived and then make an appointment to get it installed. They would not call me. I think it would be better if they would keep track of the parts and call the customer when they arrive instead of vice versa. I also asked since my car was going to be taken to Snyders to get one of the issues fixed it they could charge my vehicle. Javier stated that he asked around but said they don’t have chargers seem odd to me since they charged my vehicle before I took it home when I first bought it. Very disappointing.
12/1/2024
Stephan S. VERIFIED CUSTOMER
Great service, friendly people. Thanks.
12/1/2024
Rafael H. VERIFIED CUSTOMER
Great and fast service.
12/1/2024
Kathryn L. VERIFIED CUSTOMER
Great customer service
12/1/2024
Roberto M. VERIFIED CUSTOMER
No hassle
12/1/2024
Ngoc N. VERIFIED CUSTOMER
Excellent
12/1/2024
Veronica G. VERIFIED CUSTOMER
Service was fast
12/1/2024
Jaime P. VERIFIED CUSTOMER
Jessica was awesome
12/1/2024
Sandra K. VERIFIED CUSTOMER
Was told my car would be done by 12:30 ish, no call or text from Alex! I called 3 times and still no call back. I finally called at 3:30 (4 1/2 hours) and service told me they were working on my car. My appt was for 11 am
12/1/2024
Eric H. VERIFIED CUSTOMER
My vehicles software update took 2 hours because "the wifi is slow" According to my service advisor. While I informed them that it was fine, I would expect Honda to provide their staff with adequate internet access in ALL parts of the building. Further, you (honda) should provide areas for waiting customers to charge their devices (laptop, cell phone) so that they can work;take notes from Penske Honda in Ontario
12/1/2024
Kyle O. VERIFIED CUSTOMER
Very fast and professional. Especially for it being my first time
12/1/2024
Maribel M. VERIFIED CUSTOMER
Great system and great service Honda team Thank you
12/1/2024
Laisha V. VERIFIED CUSTOMER
Thank you for delivering an outstanding service. I appreciate your time and patience
11/30/2024
William L. VERIFIED CUSTOMER
Jessica Barajas made my experience better than it usually is.
11/30/2024
Wesley A. VERIFIED CUSTOMER
Ram is a good man!I love this dealer because of ram!
11/30/2024
Clarissa M. VERIFIED CUSTOMER
Javier had excellent customer service.
11/30/2024