Your service department is great. I’m sorry to say that your sales person one in particular I had a bad experience where I had to return my vehicle to the West Covina Honda because he didn’t want to honor the three day money match guarantee. I purchased another Honda Odyssey in Cerritos , I had to go buy one from Norm in Cerritos while I still owned the one from West Covina. I returned the one I purchased in West Covina to the dealer.
5/23/2024
O'Neil C. VERIFIED CUSTOMER
Excellent service
5/23/2024
Sergio R. VERIFIED CUSTOMER
Any comments thanks
5/23/2024
San Z. VERIFIED CUSTOMER
Great services!
5/22/2024
Danilo G. VERIFIED CUSTOMER
Valerie Mechado is an excellent part of your team. She provided all the guidance and update that I need.
Great job.
5/22/2024
Reyna V. VERIFIED CUSTOMER
Art was very courteous and my service was faster than I expected and I was very happy about that. Thank you!
5/22/2024
Han H. VERIFIED CUSTOMER
Very good
5/22/2024
Antonia M. VERIFIED CUSTOMER
Great customer service
5/22/2024
Nizi W. VERIFIED CUSTOMER
nice????
5/22/2024
Fetric S. VERIFIED CUSTOMER
Went a second time to get my car diagnosed to why all multiple warning lights come on and I’m still charged this time. Why did the first diagnostic test pick up the codes that came on this time around. I waited a long time, almost half the day, even though I was the second car to be there. Not happy with that.
5/22/2024
Carlos H. VERIFIED CUSTOMER
Excellent Service!
5/22/2024
Hilario Y. VERIFIED CUSTOMER
Friendly professional service techs and staff. Thanks
5/22/2024
Lily C. VERIFIED CUSTOMER
Great experience with the service I received for my 2023 Odyssey! Thanks you Andrew for being so pleasant and nice!! I will definitely continue to bring my vehicle in for service!! Thank you again!!
5/22/2024
Averie P. VERIFIED CUSTOMER
Yulissa is professional informative and respectful i’ve never had an experience as easy as I have now at honda norm reeves thank you yulissa
5/22/2024
Annette M. VERIFIED CUSTOMER
Service technician did everything that I needed.
5/22/2024
Rebecca G. VERIFIED CUSTOMER
He clearly stated the needs of my Honda CRV 2019
5/22/2024
Susanne G. VERIFIED CUSTOMER
Very happy and satisfied with the service and help
5/22/2024
Deborah M. VERIFIED CUSTOMER
Andrew was helpful and attentive. He clearly explained the necessary repairs and answered all of my questions.
5/22/2024
Darla J. VERIFIED CUSTOMER
Service Manager Anthony is lovely to work with. He is a genuine person and it comes through. Thank you.
5/21/2024
Michelle G. VERIFIED CUSTOMER
Anthony has always been a great guy to work with. Thank you for all that you do.