Trinity Guzman was attentive & courteous as well very professional! We are happy working with her! Keep up the good work!
5/15/2024
Tim L. VERIFIED CUSTOMER
Andrew Sharma did great!
5/15/2024
Shoana R. VERIFIED CUSTOMER
Was charged for diagnostics even though I came in recently and the issue ended up being something that was already a recommended service.
5/15/2024
Armand P. VERIFIED CUSTOMER
Great customer service
5/15/2024
Mary R. VERIFIED CUSTOMER
Great job
5/15/2024
Hiti (. VERIFIED CUSTOMER
Sean Wong went above and beyond my expectations to accomplish my needs to have two major repairs on my Odyssey in a single day, a day that he was off service, having coordinated a flawless coverage by members of the Service Department team prior to the day that the needed part would be delivered. He kept me informed during the date of service even though he was off service. Exemplary performance which will keep me coming to Norm Reeves Honda for my service needs. Thanks very much, Sean.
5/15/2024
Ross R. VERIFIED CUSTOMER
Great service
5/15/2024
Rosemarie H. VERIFIED CUSTOMER
Timely service
5/15/2024
Juan A. VERIFIED CUSTOMER
Great service
5/15/2024
Raymond H. VERIFIED CUSTOMER
When I got into my 2024CRV ELX I noticed the alarm was not installed even though the paperwork was checked that it was. I found my salesman (Armando) and he verified that it was not installed. He sent my car back through the garage to have the alarm installed. It was very disturbing.
5/14/2024
Catherine B. VERIFIED CUSTOMER
It felt like there was an oversale considering the low mileage and the condition of the car. Apparently we are using age of car instead of mileage to determine services of the cars
5/14/2024
Michael G. VERIFIED CUSTOMER
Carlos was great!
5/14/2024
Lindsey B. VERIFIED CUSTOMER
Trinity was very helpful in explaining what services were recommended for my vehicle relative to the mileage and timeframe. She explained what each service was and the cost and offered me payment options. She also explained the recent recall procedures and when I would know to bring my car in for the replacement part. Trinity also explained some parts that were under warranty that needed to be replaced and explained they were ordered and I would be contacted when the parts come in so I can schedule an appointment. I’m confident in the service that was completed to keep my car running smooth. Thank you Trinity.
5/14/2024
Danny M. VERIFIED CUSTOMER
Good visit, was very informative and had great communication, explaining what was going on with my vehicle and what options I had. Very easy to work with, thank you.
5/14/2024
Julian S. VERIFIED CUSTOMER
Trinity was very professional!
5/14/2024
Keven R. VERIFIED CUSTOMER
Andrew is the best
5/14/2024
Victor G. VERIFIED CUSTOMER
Andrew was amazing, he helped me get my vehicle serviced on a timely manner!
5/14/2024
Samantha J. VERIFIED CUSTOMER
10 / 10 , would definitely do him
5/14/2024
Alfredo K. VERIFIED CUSTOMER
Wonderful service
5/14/2024
Cathy H. VERIFIED CUSTOMER
It was my first time there and I had a good experience. Sean was great!