The commutation was poor. My husband waited without updates. Then the young man did a poor job explaining what happen. I asked to speak to the Manager Joseph, who was condescending and defensive and denied not being in communication with us. As a long time Honda customer, This was very disappointing.
10/31/2020
Abraham T. VERIFIED CUSTOMER
I have warning lights come out I don’t know what you did to mine car
10/31/2020
Diana C. VERIFIED CUSTOMER
Juan was great help! Polite when answering my questions regarding cars. Answers every question with a smile. Thank you Juan!!
10/31/2020
Maria S. VERIFIED CUSTOMER
Excellent service
10/30/2020
Michael D. VERIFIED CUSTOMER
Excellent Service..Service Agent Paul did a great job..
10/30/2020
Mark J. VERIFIED CUSTOMER
Joshua was a great help and really made the process very smooth, there was some unexpected issues with my vehicle but nevertheless Joshua made me feel comfortable and worry free. I received consistent updates on my vehicle and couldn’t have asked for better help definitely top notch service.
10/30/2020
Varsa S. VERIFIED CUSTOMER
Happy with 10,237 service. Done in timely manner.
10/30/2020
Catalina E. VERIFIED CUSTOMER
Great and excellent customer service from Juan. Very informative and attentive. Will definitely keep coming to this Honda location.
10/30/2020
Briana B. VERIFIED CUSTOMER
Upon arrival adviser greeted myself and my companion respectfully. Vehicle was inspected thoroughly and noted all areas that needed attention. I was very pleased with my experience today and will be happy to return for next service in a few months.
10/30/2020
Tatiana S. VERIFIED CUSTOMER
Juan was extremely helpful. I expressed my concern about having a doctors appointment and not making it on time if my car wasn’t ready. Juan then offered a rental car so I can make it to my appointment with no rush. By the time I got back my car was ready to go! Thank you for your help Juan.
10/30/2020
Joseph S. VERIFIED CUSTOMER
Gabbie was the best, she made everything go very smooth for me and kept me
Informed every step of the way.
10/30/2020
Joel S. VERIFIED CUSTOMER
Quick and easy service.
10/30/2020
Crystal J. VERIFIED CUSTOMER
Great Service and great employees and they are right on top of come right to u and speaking to u and also haven smiles great job NORM REEVES HONDA
10/30/2020
Lawrence Joseph. VERIFIED CUSTOMER
Customer service rep Anthony Sanchez is top notch. He is truly professional and thorough. It was a positive experience and I look forward to returning for maintenance and service on my vehicle.
10/30/2020
Editha C. VERIFIED CUSTOMER
I am totally satisfied with the service ,we came 1 hour earlier than our appointment time yet they took care of us immediately. My only concern is why washing the car after service was stopped I have always enjoyed getting my car clean after service in the past .This little gesture may not mean a lot to some but it meant much to me.
10/30/2020
Ricardo S. VERIFIED CUSTOMER
Good service
10/30/2020
Stephan S. VERIFIED CUSTOMER
Quick. Friendly, and great service. Good job Paul.
10/30/2020
Rafi S. VERIFIED CUSTOMER
Brandon went above and beyond what I expected which is huge to me I'm in project management and customer service and Brandon is an honest service advisor I would like to have him always take care of my vehicles when I bring them there thank you very much for your dedicated commitment to your customers safety and overall satisfaction. God bless
10/30/2020
Salena G. VERIFIED CUSTOMER
Gabby is awesome
10/30/2020
Jesi M. VERIFIED CUSTOMER
Satisfied with the service performed by Joshua Martinez and showed good customer service by Joseph Huynh (manager).