Trinity kept me informed about the needs of my car. I keep coming back to norm reeves because of Trinity and your terrific mechanics. Thank u
10/23/2020
Laurie B. VERIFIED CUSTOMER
Very impressed with the flow of things. Everyone is doing their jobs efficiently.
Facility was clean and everyone was super friendly . Thank you
10/23/2020
Marco E. VERIFIED CUSTOMER
Good service
10/23/2020
Leanne P. VERIFIED CUSTOMER
Amazing service every time and today was no exception. Friendly as always, fast wait times, and overall positive vibes!
10/23/2020
Celia L. VERIFIED CUSTOMER
Paul Phan was very helpful
10/22/2020
Sergio M. VERIFIED CUSTOMER
I had a great experience, this persons at services department his name Joshua Martinez very profesional, friendly and highly customers service skills. Thank you
Norm reeves Honda West Covina!!!
10/22/2020
Loyd V. VERIFIED CUSTOMER
I found an in/out packet of dressing on my driver side door pocket after receiving the car on tuesday 10/20/2020. I was having my AC serviced and my middle console charger serviced and left the car overnight. I have never eaten inside my car since ownership and to find a dressing packet in my car is alarming.
10/22/2020
Tracy W. VERIFIED CUSTOMER
Anthony took care of my recall repair, I was very impressed with his knowledge, professionalism and personality. Excellent experience.
10/22/2020
Bernadette H. VERIFIED CUSTOMER
Paul was very efficient. Very professional.
10/22/2020
Elizabeth G. VERIFIED CUSTOMER
Very satisfied
10/22/2020
Mayra J. VERIFIED CUSTOMER
He was very helpful and excited to provide the best service.
10/22/2020
Marisol G. VERIFIED CUSTOMER
Good Service and really fast.. workers are really respectful and nice.
10/22/2020
Laura R. VERIFIED CUSTOMER
Great service!!
10/22/2020
Anna A. VERIFIED CUSTOMER
I feel safe when I have Anthony Sanchez as my service manager. He is gracious to explain the situation with my car and repairs. It’s hard to find someone you can trust when it comes to helping me with my car and now I’ve finally found someone I can trust.
10/22/2020
Godofredo M. VERIFIED CUSTOMER
Excellent service Thank You.
10/22/2020
Maribel P. VERIFIED CUSTOMER
Great service
10/22/2020
Young K. VERIFIED CUSTOMER
Excellent service. Thank you.
I am not plan to sell my car yet.
10/22/2020
Magali H. VERIFIED CUSTOMER
The wait time for me to get my car serviced was ridiculous. I waited there for the vehicle. Told the rep that I would be waiting. My appointment was at 1:20 and I didn't leave until 3:55 and that is because I went and asked multiple times for my car to get serviced faster. At that point there is no point in an appointment
10/22/2020
Esteban C. VERIFIED CUSTOMER
Excellent and timely customer service , love coming here because of it.
10/22/2020
Jiovanne D. VERIFIED CUSTOMER
Anthony Sanchez was an amazing help!! I would definitely come back to this location because of him. He was friendly and funny and informed me about the upcoming services that my vehicle will need. Did not feel pressured by him whatsoever.