Josh was super nice and awesome but it took 3 hours to get my oil changed when I was told it would take max 1.5 hour. Put me right in rush hour traffic so it took me twice as long to get home and missed an important appointment
10/10/2020
Doug F. VERIFIED CUSTOMER
Octavio Cortez is the reason I drive an extra 30 minutes to get my cars serviced at Norm Reeves.
10/10/2020
Mieko Y. VERIFIED CUSTOMER
Friendly, efficient, great personality. He is a very customer focused individual. Thank you for the great service!
10/10/2020
Samuel B. VERIFIED CUSTOMER
Very happy with the guy who helped me today
10/10/2020
Byron L. VERIFIED CUSTOMER
It was excellent ???? thank you
10/10/2020
Sabrina F. VERIFIED CUSTOMER
I just picked up my car on 10/09/2020 and I’m assuming everything will be working well with my car since I brought it in for an oil change and my brakes checked. I ended up paying 1,013.00 for several other things needed. Paul explained everything to me, his professionalism was great! I hope to see Honda for my next oil change.
10/10/2020
Laura C. VERIFIED CUSTOMER
Everyone is always very friendly and accommodating. Thank you!
10/10/2020
Ashley Y. VERIFIED CUSTOMER
Juan was awesome through the entire visit at Honda. This further validates that West Covina is my favorite dealership due to the service and the advisors that assist me during my visit. I travel the extra miles just for the experience.
10/10/2020
Sergio C. VERIFIED CUSTOMER
Thank you Brandon!
10/10/2020
Cheryl M. VERIFIED CUSTOMER
Joshua was very pleasant and helpful
10/10/2020
Francis F. VERIFIED CUSTOMER
Everyone was very friendly and welcoming despite with how crazy this pandemic can be. Everyone from the service to sales dept were super friendly. Samuel was super nice and helpful. He talked me thru everything so I knew what I needed to do with my vehicle. It was an easy and somewhat quick process but I’ll definitely be back because of Samuel and the rest of the friendly staff.
10/10/2020
Robert S. VERIFIED CUSTOMER
Did not fix the problem.
I will need to bring that van back in.
Call me at ****-****-xxxx
10/9/2020
Jessie F. VERIFIED CUSTOMER
Muy buen servicio. Estoy muy contenta. Arreglaron mi carro y ahora todo qiedo muy bien. Supieron comunicarme sobre los problemas y detalles y fueron muy amables.
10/9/2020
James M. VERIFIED CUSTOMER
Everything went great.
10/9/2020
Miguel E. VERIFIED CUSTOMER
Just perfect. Thanks
10/9/2020
Maxine H. VERIFIED CUSTOMER
Always professional
Great customer service from all!
10/9/2020
Maria V. VERIFIED CUSTOMER
Yes,the service technician was very nice and very professional. I believe his name was Anthony Sanchez.
10/9/2020
Qian L. VERIFIED CUSTOMER
We are pretty satisfied with Anthony’s service. He is very helpful and solve our problem.
10/9/2020
Lin C. VERIFIED CUSTOMER
Friendly personality & excellent explanation about the needs for recommended services
10/9/2020
Helen L. VERIFIED CUSTOMER
The whole process was easy and safe. I was a little worried because of the virus but it was perfectly safe. Thank you