Anthony customer service was excellent and was by far one of the most professional employee I have ever met.
10/8/2020
Jackie J. VERIFIED CUSTOMER
Juan was very professional and helpful in a timely manner. He has a good attitude and very pleasant.
10/8/2020
Yoshiaki K. VERIFIED CUSTOMER
Excellent service. Thank you!!
10/8/2020
Jason P. VERIFIED CUSTOMER
Good customer service
10/8/2020
Manuel H. VERIFIED CUSTOMER
Best service advisor I’ve ever had.
10/7/2020
Emmanuel M. VERIFIED CUSTOMER
Paul was a great person to talk to when it came to repairing my vehicle and rolling me understand how it all works. I would definitely go back to Honda due to Paul’s customer service, great guy.
10/7/2020
Eva E. VERIFIED CUSTOMER
Octavio is the main reason I go to this service department. His knowledge in the service department as well as his attention to detail is unmatched!
10/7/2020
Andrew D. VERIFIED CUSTOMER
Anthony was great and awesome service
10/7/2020
Bryan E. VERIFIED CUSTOMER
The man that helped was very nice and patient even after he had to repeat himself when i didnt catch what he said to me the first time
10/7/2020
Pat L. VERIFIED CUSTOMER
Samuel was very good about communicating with me. I’m happy with the service and appreciated being able to use a car rental from the dealer
10/7/2020
Steve T. VERIFIED CUSTOMER
Im a long time customer of Joseph Hyun and thats the
Main reason i go back. Im glad Joe became the manager of the service department at norm reeves west covina. For sure Joe’s qualities will trickle down if not already.
10/7/2020
Raul R. VERIFIED CUSTOMER
Great service at Norm Reeves Honda
10/6/2020
Ida M. VERIFIED CUSTOMER
Mr. Sanchez was professional and answered all my questions regarding my vehicle. He explained the services done and what may be needed in the future. He did a great job.
10/6/2020
Alfredo M. VERIFIED CUSTOMER
Your staff is great. Thank you for the quick and easy service.
10/6/2020
Phylicia B. VERIFIED CUSTOMER
I brought my car In for a brake job and the mechanic called me and said that I needed new rotors and pads for the rear brakes. So I said ok and an hour later he called me back and said my car was ready. When I leaving the service dept I could tell that my brakes seemed spongy and not tight. So I told myself I’ll give it another day and see if the brakes improve and it didn’t, I could hardly stop my car. So I came back to the service center the following day and the mechanic said I needed brake fluid. He never told me that the first time. Then he said I had to pay $140, I was not happy because I already had paid $500 just for brakes and labor. I paid the money and the job was done in 20 minutes. I did feel some improvement but not 100% satisfied. I more than likely win be going back to this location.
10/6/2020
Carlos P. VERIFIED CUSTOMER
Juan was very helpful and informative. I was highly satisfied with the service overall
10/6/2020
Janey O. VERIFIED CUSTOMER
Im satisfied with the way Trinity answer all my concern. She is very helpful n respectful person. Her good relationship is perfect.
10/6/2020
Adriano T. VERIFIED CUSTOMER
Very helpful and excellent customer service. This is first time and will definitely come back. I’m impressed!