I was over the mileage but under the years for the factory warranty my air conditioner still was not working properly after replacing the condenser and compressor so they compromised and paid half the price to get it working correctly which I thought was fair
9/22/2020
Rajesh R. VERIFIED CUSTOMER
I came at 12.00 PM which was my appt time. My car was taken in at 12.30. promised time was 2.00 and I didn't get my car back till 3.30 PM. I was charged $24.00 for tire rotation and finally they didn't do it saying that there was a nail in my tire . But you charged me full. I expected at least a car wash but it was not done. My service hardly took 20 mims for which I had to wait for 3 hrs. I think an ordinary roadside mechanic can do a better in terms of customer satisfaction.
In short the sweet sing your customer service sings when buying the car is not respected during service. Sayonara will never recommend this place.
9/21/2020
Valerie L. VERIFIED CUSTOMER
Trinity was professional, helpful, and kind. =)
9/20/2020
Alvaro A. VERIFIED CUSTOMER
Great service, Gabby was extremely helpful.
9/20/2020
Memory R. VERIFIED CUSTOMER
Awesome service!!! Highly satisfied. Very friendly and easy to talk to. Explain very well what my car needed.
9/20/2020
Raymond C. VERIFIED CUSTOMER
Brandon is really helpful over the process. I appreciate the service he provided. Thanks!
9/20/2020
Raymond C. VERIFIED CUSTOMER
It is a pleasure to be served by Brandon. My concerns over the vehicle were well addressed. Thank you!
9/20/2020
Savas B. VERIFIED CUSTOMER
N/a
9/20/2020
Robert O. VERIFIED CUSTOMER
Great service by the gentleman who helped me.
9/20/2020
Leticia G. VERIFIED CUSTOMER
All was very well done Courtesy and kindness my service gentleman Anthony was very helpful and I soon hope to see you guys again within a week
9/20/2020
Carlin G. VERIFIED CUSTOMER
We go to Samuel every time we get our cars serviced. He is so helpful, friendly & professional. We will continue making our appointments with him every time!
9/20/2020
Diane M. VERIFIED CUSTOMER
Anthony always provides the best customer service.
9/20/2020
Dale G. VERIFIED CUSTOMER
Yes
9/20/2020
Chloe L. VERIFIED CUSTOMER
Nice job, on time, friendly
9/20/2020
Wilson L. VERIFIED CUSTOMER
Gabby was very thorough, candid and helpful.
9/20/2020
Maria G. VERIFIED CUSTOMER
My service is not complete yet , they had to order the part needed for my car and it has still not arrived.
9/19/2020
Timothy G. VERIFIED CUSTOMER
Joshua Martinez our service consultant did a great job for us. We had a intermittent problem with our Honda Pilot that I thought would be difficult to diagnose but you guys did a great job figuring out what was causing the noise we were hearing and as it turned out the rear engine mount had to be replaced. Thanks to everyone that helped us.
9/19/2020
Felipe L. VERIFIED CUSTOMER
Thank you for the great service. Trinity was very helpful and answered all my questions. My vehicle was taken care of quick and with no problems.