She is not accurate on her statements, and unreliable on her commitment to call on the status of the vehicle on timely basis. I do not want to deal with her ever again.
8/28/2020
Frank M. VERIFIED CUSTOMER
He tried to lie to me. Said he gave me a 10.00 discount when i got the bill i asked him where is the discount he said i didn't get it and tried to devert from explaining. I also told him if i can get me car key to get me credit card he didn't want to said he would open the door for me instead, he made it seem like i was going to take off without paying, because i turned down his recommendation, ir because i am hispanic and he was white.
8/28/2020
Aaron P. VERIFIED CUSTOMER
Gabby was extremely nice and a pleasure to work with. And even though I didn’t see her when I picked up my vehicle, another gentleman was just as nice to meet.
Thank you.
8/28/2020
Joseph S. VERIFIED CUSTOMER
Good service provided as expected
8/28/2020
Aaron E. VERIFIED CUSTOMER
Was thorough
8/28/2020
Sean A. VERIFIED CUSTOMER
Didn't feel to welcomed, almost felt as tho I was inconveniencing for asking questions...
8/27/2020
Edmundo P. VERIFIED CUSTOMER
Great work
8/27/2020
Yang C. VERIFIED CUSTOMER
Excellent and prompt service!
8/27/2020
Olivia W. VERIFIED CUSTOMER
Great customer service
8/27/2020
Renald V. VERIFIED CUSTOMER
Even without an appointment, I was able to get my truck serviced and quickly too. I appreciate the wonderful care Honda provided in taking care of one of it's customers.
8/27/2020
Ivan M. VERIFIED CUSTOMER
Juan was very thorough and was able to assist and answer all my questions.
8/27/2020
Carina M. VERIFIED CUSTOMER
Great and fast service!
8/27/2020
Christopher K. VERIFIED CUSTOMER
Have been bringing my vehicle to Norm Reeves in West Covina exclusively since 2013.
I have always been completely satisfied.
8/27/2020
Barbara C. VERIFIED CUSTOMER
Joshua Martinez was a terrific agent.
8/27/2020
Lin C. VERIFIED CUSTOMER
Fast & friendly
8/27/2020
Lakatish T. VERIFIED CUSTOMER
Was very happy with the service great customer service.
8/27/2020
Nathan W. VERIFIED CUSTOMER
Sam Tung was professional, responsible, staying past closing hours to ensure the satisfactory delivery of my vehicle. His outstanding service earned my trust to use this dealership service department again in the future. His recommended additional service tire replacement and oil change was necessary and competitively priced. He is a valuable member of the West Covina Honda service team.
8/27/2020
Yen H. VERIFIED CUSTOMER
Good service
8/27/2020
Veronica R. VERIFIED CUSTOMER
Service was respectful and courteous and I didn’t have to wait too long