Amazing, no pushy sales tactics but great honesty regarding what the vehicle needs and what can be delayed until the next visit. Keep it up!
8/16/2020
Edwin R. VERIFIED CUSTOMER
Juan was very pleasant and professional. His service over exceeded my expectations. You’re lucky to have him on your team.
Carolina and Edwin R
8/16/2020
Jesse B. VERIFIED CUSTOMER
I was very satisfied with the service provided by Ms Trinity Guzman and the whole Norm Reeves Honda team on my recent visit as usual. Ms Guzman as always is very courteous and always answer any question with clarity that I may have about my 2019 Honda Passport or my former 2002 CRV. Thank you very much for the excellent service provided by the Norm Reeves team and Ms Trinity Guzman. Bravo!!!
8/16/2020
Lorena G. VERIFIED CUSTOMER
Juan Luna was very helpful and kind. He has great customer service.
8/16/2020
Raymond D. VERIFIED CUSTOMER
Very happy
8/16/2020
Carlos G. VERIFIED CUSTOMER
The service was incredible. It was fast, the team was responsive and communicated everything effectively.
8/16/2020
Mariejo P. VERIFIED CUSTOMER
Juan ****provided one of the most excellent customer services I’ve had at Norms Reeves Honda in West Covina. He went above and beyond to ensure that all my questions were answered correct and reassured me about the sanitation precautions being done at the time. 10/10 would come back and have Juan as my service guy! Thank you.
8/15/2020
Wenna S. VERIFIED CUSTOMER
Service was very good. Sam give a good explanation what was done and what needed to done in the future service.
8/15/2020
Felicia P. VERIFIED CUSTOMER
Thank you
8/15/2020
Michael N. VERIFIED CUSTOMER
The best Service
8/15/2020
Sonia R. VERIFIED CUSTOMER
Thank you, service was great
8/15/2020
Gerardo V. VERIFIED CUSTOMER
Anthony is always professional and helpful.
8/15/2020
Ajeeth R. VERIFIED CUSTOMER
Juan was very friendly and helpful. However I did wait longer than I hoped for (over 4 1/2 hours).
8/15/2020
Arnice A. VERIFIED CUSTOMER
Juan had great customer service.
8/15/2020
Luis R. VERIFIED CUSTOMER
Great service from everyone specially Brandon helpful answered all my question best service
8/15/2020
Alexandra R. VERIFIED CUSTOMER
Friendly service
8/15/2020
Guillermo C. VERIFIED CUSTOMER
Great service as always
8/15/2020
Edwin R. VERIFIED CUSTOMER
Okay thank you!
8/15/2020
Miranda S. VERIFIED CUSTOMER
Brandon did an amazing job helping me with my car issues, giving me different options for the car diagnostics so I wouldn’t have to go without a car if I didn’t need to. He was friendly and took the time to explain all the tests that were ran.