Sam really came through for me during a very stressful day as I was facing evacuation due to brush fire. I was able to stay in control knowing my ca is up and running if at any moment we had to leave our home. I’m very thankful for the service accommodation from your team.
8/15/2020
Peter W. VERIFIED CUSTOMER
Everything is good, most of all the waiting time, it’s not too long and I really like that, and thanks for the good service.
8/15/2020
Carol M. VERIFIED CUSTOMER
Excellent experience! Samuel was great
8/15/2020
Karina A. VERIFIED CUSTOMER
Excellent
8/14/2020
Karen M. VERIFIED CUSTOMER
The service was very efficient.
8/14/2020
Aleyda F. VERIFIED CUSTOMER
Today I was very satisfied with the service done to my car. Joshua was very helpful and kind. Couldn’t have asked for a better experience.
8/14/2020
Diana E. VERIFIED CUSTOMER
Excellent service, communication, and follow through.
8/14/2020
William C. VERIFIED CUSTOMER
Brandon was excellent and one of the best service advisors ive come across at any dealer. He was very knowledgeable, polite and helped me very well. I appreciated his advice and recommendations and will be coming to norm reeves wc now because of him. Thank you again Brandon.
8/14/2020
Pedro V. VERIFIED CUSTOMER
Great, Fast, and Quality service from beginning to end.
8/14/2020
Yanfang L. VERIFIED CUSTOMER
Good service,try to looking for customer at the store if phone call doesn't work
8/14/2020
Christine P. VERIFIED CUSTOMER
Excellent customer service, very knowledgeable, and maintained communication throughout service. A wonderful experience!
8/14/2020
Connie H. VERIFIED CUSTOMER
Very happy with Joshua & team. Appreciate the great service.
8/14/2020
Allan T. VERIFIED CUSTOMER
I didn’t understand the price of the repair and why the part was in stock and why I was told the wait time was 3 to 4 hours. I made an appointment.
8/14/2020
Shelley W. VERIFIED CUSTOMER
Joshua is incredible and very thorough. I appreciate him taking time to explain things and for being so accommodating.
8/14/2020
Jose R. VERIFIED CUSTOMER
The service was very bad.. They had me wait for 6 hours and then they tell me my car is ready but they tried to give me the wrong car.. so after waiting 6 hours they tell me I have to leave my car.. what kind of service is that?? Not once did they offer to take me home or anything . I missed a whole day of work . Ridiculous service .. And even after they tell me the service is covered , they still charge me $671.01 for my inconvenience!! Customer service ****!!
8/13/2020
Rebecca R. VERIFIED CUSTOMER
I was happy with the service
8/13/2020
Linda F. VERIFIED CUSTOMER
Good service assessments for the defective parts of my CRV.
8/13/2020
Cathy G. VERIFIED CUSTOMER
Excellent service
8/13/2020
Norman K. VERIFIED CUSTOMER
MY SERVICE WRITER TRINITY WAS ABSOLUTELY WONDERFUL AND MY MECHANIC WAS A GREAT GUY AND BOTH WERE A PLEASURE TO TALK TO THANK YOU TO BOTH OF THEM A HUGH ASSET TO NORM REEVES HONDA