Excellent service provided by Anthony Sanchez , I was provided in detailed what my car needed ,thank you
7/26/2020
Marcos R. VERIFIED CUSTOMER
The process to figure out if I had the insurance to cover my tire way too long I’m paying for damn insurance to cover my tires and wheels I shouldn’t have to wait for you guys to update my file to prove I have the insurance and Juan knowing I need a tire regardless should have ordered it if he knew I needed one and was going in on Saturday morning! It’s a frustrating long process for a tire that I need to be replaced!
7/26/2020
Steve M. VERIFIED CUSTOMER
I was very pleased with the customer service. Brandon was friendly and very knowledgeable. Very happy with the overall experience
7/26/2020
Maria D. VERIFIED CUSTOMER
Juan luna , was exceptional and made sure I was taken care of from start to finish. It’s that type of service that is a no brainer to always come back and leave feeling satisfied.
Thank you Juan and the whole Honda team.
7/26/2020
Brandon M. VERIFIED CUSTOMER
Professional and helpful when I visited the service department.
7/26/2020
Monique G. VERIFIED CUSTOMER
Fast service and Even better staff
7/26/2020
Nenita R. VERIFIED CUSTOMER
Professional automobile service advisor and efficient
7/26/2020
Jorge I. VERIFIED CUSTOMER
It was great service
7/26/2020
Lingfeng S. VERIFIED CUSTOMER
Can in Air filter and intake air filter were not replaced even though it is dirty and it has been 1.5 years. It was not changed since I had the car. and I have the full service package why can’t you replace it? Juan said it is dirty but we can change it next time?
Also you guys didn’t even top up the windshield fluid? What kind of world level service is this? My wife’s Mini Cooper dealer would do it even nothing needs to be fixed. This is ridiculous.
Juan couldn’t even take down my concerns down properly. I said the charging pad makes my phone overheating while charging slowly. It was not even tested right. How you would be able to find the problem? I was told to come back again to do the service so you can check again. I mean I’ve waited so long already so you guys can fix it this time. And I have to wait another half year?
7/26/2020
Anthony C. VERIFIED CUSTOMER
Gabriella was so knowledgeable and kind, from the moment she walked up to my vehicle she greeted me with a friendly smile and proceeded to assess my vehicle and needs. She explained throughly what to except, and went over options and suggestions based on my vehicles inspection. She also took the time to explain the Sunbit options in case I decided to use it in the future. I've been in customer service for years and can definitely spot great talent. Gabriella genuinely cares about her customers and is very professional. Great Job Gabriella, I'll definitely be returning to this location to get the exceptional service I had today.
7/26/2020
Yvonne M. VERIFIED CUSTOMER
I really needed to be on my way within an hour and Brandon made sure my oil change was completed in a timely manner.
Excellent service!
7/25/2020
Robert S. VERIFIED CUSTOMER
Sam provided excellent service & was a pleasure to work with.
7/25/2020
Robert G. VERIFIED CUSTOMER
It was fine. Thank you.
7/25/2020
Gicella P. VERIFIED CUSTOMER
I am more than happy and thankful for the help I received from Joshua Martinez. I had been coming in with the same problem, 4 times and he was the one that got to the bottom of it and got it fixed. He explained that Honda usually doesn’t help with this problem but you guys wanted to help do to the circumstances and our safety.
Thank all you guys very much.
7/25/2020
Delia A. VERIFIED CUSTOMER
Anthony Sanchez is always a courteous and professional service consultant. Takes the time to hear the customer and explains things thoroughly. I always appreciate his help
7/25/2020
Aurora Z. VERIFIED CUSTOMER
Brandon was very nice and accommodating and very professional. Service was excellent
7/25/2020
Anthony A. VERIFIED CUSTOMER
The whole team was awesome!!!
7/25/2020
Denise A. VERIFIED CUSTOMER
Juan was very professional and informative.
7/25/2020
Carol S. VERIFIED CUSTOMER
Anthony always meets or exceeds our service expectations.