Oh , it was a long day , but I really appreciate everyone !! Excellent service ???????? thank you !!
6/28/2020
John S. VERIFIED CUSTOMER
Paul has shown excellent professionalism during my service visit. He was able to answer all my queries and even called me back upon request.
6/28/2020
Iliana R. VERIFIED CUSTOMER
Good
6/28/2020
Gloria A. VERIFIED CUSTOMER
Juan ****Luna was great. He was honest and gave me options. He was not pushy like other service members. I am happy with the service!
6/28/2020
Dana C. VERIFIED CUSTOMER
Showed up with no appointmeny and was immediately taken care of!
6/28/2020
Nancy S. VERIFIED CUSTOMER
Great service from Juan. Thank you.
6/28/2020
Patricia L. VERIFIED CUSTOMER
Thank you for always providing courteous professional service. It's what keeps me coming back.
6/28/2020
Aura M. VERIFIED CUSTOMER
Friendly service
6/28/2020
Lyna W. VERIFIED CUSTOMER
The service was great my advisor was friendly, answered all my questions explained everything, no concerns, I did notice that in the waiting area I did not see anyone cleaning wiping off the seats where customers were sitting after they left Covid 19 precautions are important, I did feel the dealership was clean, staff and customers were wearing mask, just would of liked someone going around wiping off the seats
6/27/2020
Scott I. VERIFIED CUSTOMER
Mr Pham was professional and made it an excellent experience.
6/27/2020
Tyrone A. VERIFIED CUSTOMER
Anthony was very personable and polite in his interactions as he diagnosed and had my car repaired. He kept me updated with the progress of the service and approximate the that it would take to complete the job. He made sure that I was aware of the options of waiting inside the waiting room as well as being aware of the outside waiting benches. He offered me coffee, water, hand sanatizer. Anthony occasionally came to the waiting room to let me know the progress of the work as well as giving an approximation for the job completion of the job. Anthony related to me in a very positive and happy manner. I give Anthony a 10 out of ten rating for being an excellent service employee.
6/27/2020
Christopher B. VERIFIED CUSTOMER
Once again they fixed the problem on my car. Service was great. Even though I had to go into the shop 3 times I have no complaints. The third time was they understood that I couldn’t be late to work nor leave work early like before as they knew jobs don’t like that sort of reliability from employees. So I was compt. A rental and they said we will look at your car thoroughly. So if your car needs more time we will just the rental as needed. I was OK with that as long as my car is safe to be operating on the road again. Thank you all over at Norm Reeves Honda for excellent service and experience dealing with you guys. Since the day I bought my car I have never been happier with my decision.
6/27/2020
Amjad A. VERIFIED CUSTOMER
nice service at the time
6/27/2020
Clyde F. VERIFIED CUSTOMER
Sam was EXCELLENT!!!! Professional, ambitious, went well above the call of duty to insure I was satisfied and my husband and I are very much satisfied. I have 5 Honda’s in our family so from now on we will go to SAM at NORM REEVES HONDA. Thank you for making my bill of over 2k a little less painful.
Sincerely,
Mrs. Deanna Fulks
6/27/2020
Ruo Yan. VERIFIED CUSTOMER
Good
6/27/2020
Daniel P. VERIFIED CUSTOMER
Josh was very friendly and helpful. Excellent customer service. 10/10 rating.