I had to get my truck my self they were taking to long to bring out
6/13/2020
Patrick P. VERIFIED CUSTOMER
Excellent service as always by Brandon
6/13/2020
Edwin S. VERIFIED CUSTOMER
Thanks
6/13/2020
Janice W. VERIFIED CUSTOMER
Check in was quick; staff was friendly and professional as usual; and delivered!!!
6/13/2020
Regina U. VERIFIED CUSTOMER
I was very happy with my service, everyone there is always so nice.
6/13/2020
Maria Fe. VERIFIED CUSTOMER
Thank you to mr Joshua Martinez for your fine customer service and help..
6/13/2020
Joseph G. VERIFIED CUSTOMER
Great service an very friendly
6/13/2020
Rodney B. VERIFIED CUSTOMER
Norm Reaves Honda Honda always comes with the A-Game. But I'm sure that all of you already knew that. My recent visit was no exception. Thank You!
6/13/2020
Jhoanna C. VERIFIED CUSTOMER
Valentín was very nice and he help me with what I need
6/13/2020
Jenni R. VERIFIED CUSTOMER
Bad
6/13/2020
Bryan G. VERIFIED CUSTOMER
Great spectacular service
6/13/2020
Long V. VERIFIED CUSTOMER
Very good. You’re # 1
6/12/2020
Francisco . VERIFIED CUSTOMER
Samuel Tang is a great person to work with. He is very caring, informative and respectful in every aspect. It makes your visit to have your car serviced so easy and comfortable. Thank you.
6/12/2020
Patrick P. VERIFIED CUSTOMER
Excellent service as always by Brandon
6/12/2020
Owen M. VERIFIED CUSTOMER
Courtesy and efficient
Thank you
6/12/2020
Tony P. VERIFIED CUSTOMER
When I showed the rep for a coupon for oil change, she told me that she will honor the coupon. When I paid for the service, she did not apply the discount. When I brought it up, she told me that she can't refund the difference but will get her manager to help her. She told me that I will get a call about the refund but I never did. I called back in a week and the rep told me that she has spoken to the manager and the refund will be back to my credit card. Three days later, the rep told me that the Covina dealership has a different operating system that does not allow them to refund customers. She told me that since she could not give the refund, she will give me a free oil change and email it to me. Two more weeks passed and I have not receive the coupon. The refund was only $11. I will not come back to this dealership because of the service I received. Most importantly, the rep was not truthful.
6/12/2020
Tony P. VERIFIED CUSTOMER
When I showed the rep for a coupon for oil change, she told me that she will honor the coupon. When I paid for the service, she did not apply the discount. When I brought it up, she told me that she can't refund the difference but will get her manager to help her. She told me that I will get a call about the refund but I never did. I called back in a week and the rep told me that she has spoken to the manager and the refund will be back to my credit card. Three days later, the rep told me that the Covina dealership has a different operating system that does not allow them to refund customers. She told me that since she could not give the refund, she will give me a free oil change and email it to me. Two more weeks passed and I have not receive the coupon. The refund was only $11. I will not come back to this dealership because of the service I received. Most importantly, the rep was not truthful.