Brandon has been helpful each time l brought in my for maintenance.
5/28/2020
Nitin S. VERIFIED CUSTOMER
Brandon was very helpful in service dept.
5/28/2020
Mahesh P. VERIFIED CUSTOMER
Good customer service . Will recommend friends and family!
5/28/2020
Ruth M. VERIFIED CUSTOMER
The service Norm Reeves West Covina and Valentin provide is exceptional. Thank you.
5/28/2020
Sergio S. VERIFIED CUSTOMER
Great, quick service. Very knowledgeable and respectful service advisor.
5/28/2020
Clyde C. VERIFIED CUSTOMER
Thank you! Always helpful.
5/28/2020
Rebecca B. VERIFIED CUSTOMER
I had an appointment at 11:40am I arrived early to get maintenance and an oil change. The service guy said I would be done by at least 2:30 even though I would be waiting for my car. My car was not done until 3:00pm bring that to a total of four hours really for an oil change and alignment I could understand that long of a wait if I was getting major service but not for an oil change and alignment that’s rediculious. I will take my time and business elsewhere next time.
5/28/2020
Rebecca B. VERIFIED CUSTOMER
I really appreciated the service I received at my visit!
I will be returning for future service/repairs.
5/28/2020
Karla L. VERIFIED CUSTOMER
Service was excellent! Very fast and staff was helpful and friendly.
5/27/2020
Eric W. VERIFIED CUSTOMER
Trinity was great, but the detail job was incomplete and not well done. I’ve had my Ridgeline detailed at your service department at least twice prior to this time and the first 2 times were great, a 9 or 10 on the scale. This time was maybe a 5. So, not happy about that. Had to complete the work at home myself.
5/27/2020
Paul E. VERIFIED CUSTOMER
With an appt. I still had to wait 2 hours for a oil change probably would have been longer if I wouldn’t have gone in and talked to a manager. The good thing is he did not charge for the change. Not sure I will go back to have my car serviced again.
5/27/2020
Manuel R. VERIFIED CUSTOMER
Great job
5/27/2020
Juvy R. VERIFIED CUSTOMER
Very professional
5/27/2020
Marisa C. VERIFIED CUSTOMER
He was very helpful!
5/27/2020
Carlos P. VERIFIED CUSTOMER
Mr. Martinez went above and beyond to provide excellent costumer service.
These are the type of employees that makes even the littlest things like maintain maintenance to my vehicle such a wonderful experience.
GOOD JOB MR. MARTINEZ
5/27/2020
Yen H. VERIFIED CUSTOMER
Samuel Tung service ok , but I don’t like I have appointment look like I don’t have appointment waiting 4 hours no good.
5/27/2020
Katia J. VERIFIED CUSTOMER
Trinity was very attentive and answered all my questions.
She provided me with great customer service.
5/27/2020
Ashley L. VERIFIED CUSTOMER
Valentin was very helpful and friendly. Everything was smooth and seemless.
5/27/2020
Aracely A. VERIFIED CUSTOMER
The experience was good it was fast the team were following the pandemic protocol