Had an appointment and I came in and no one admitted me for 30 minutes until I went and spoke to the service manager. They had forgot about me.
4/19/2020
Alfonso A. VERIFIED CUSTOMER
Excellent service
4/19/2020
Jennifer S. VERIFIED CUSTOMER
Paul was helpful , respectful and made the task of bring my car in easier
4/19/2020
Shan J. VERIFIED CUSTOMER
Thank you for your help!
4/19/2020
Ronald D. VERIFIED CUSTOMER
I am very pleased with the whole experience
4/19/2020
Arturo G. VERIFIED CUSTOMER
Brandon handle my situation as fast as the situation allowed him. He did an outstanding job. I am very appreciative to of his work and dedication. Thank you so much.
4/19/2020
Joel C. VERIFIED CUSTOMER
Professional Customer Service!
4/19/2020
Joe Raul. VERIFIED CUSTOMER
Paul took care of my problem excellent customer service!
4/19/2020
Eric E. VERIFIED CUSTOMER
Good job thank you
4/19/2020
Rachel M. VERIFIED CUSTOMER
Excellent service and very helpful
4/19/2020
Jaime D. VERIFIED CUSTOMER
Na
4/19/2020
Robert C. VERIFIED CUSTOMER
We had to wait almost a month for the part to arrive and only had one update regarding when car would be done. I was a senior service advisor for 25 years and called my customers twice a week while we had their car in our shop I retired 2 and a half years ago and service could not have changed that much. I would have expected to have been kept informed much more often don't you think?
4/19/2020
Arnold D. VERIFIED CUSTOMER
Continue focusing on your great quality customer service and pricing of service and materials.
4/19/2020
Herb R. VERIFIED CUSTOMER
Everything was fine!
4/19/2020
Charquenta B. VERIFIED CUSTOMER
Great service
4/19/2020
Aaron N. VERIFIED CUSTOMER
Extremely helpful, explained the process and answer all my questions.
4/19/2020
Corina S. VERIFIED CUSTOMER
Great service all around.
4/18/2020
Kathy H. VERIFIED CUSTOMER
Brian Hanson's professionalism was above and beyond any I have experienced at Norm Reeves Honda. HHe explained, asked questions and answered them as well. He was very polite and courteous. It made understanding the process that much easier for me. Thank you.