Excellent customer service thank you so much for the service I received at norm reeves honda
4/2/2024
Michelle R. VERIFIED CUSTOMER
Other than the long wait, everything was fine.
4/2/2024
Byron A. VERIFIED CUSTOMER
Ok
4/2/2024
Mauricio S. VERIFIED CUSTOMER
Went for an oil change and now my car is leaking oil
4/2/2024
Eva M. VERIFIED CUSTOMER
Car is leaking!
4/2/2024
Hector G. VERIFIED CUSTOMER
Great Service
4/2/2024
Kristen V. VERIFIED CUSTOMER
Na
4/2/2024
Gustavo A. VERIFIED CUSTOMER
Great service every time. That’s why I keep going back
4/1/2024
Kelly H. VERIFIED CUSTOMER
Love Carlos’s professional service!
3/31/2024
Not Provided. VERIFIED CUSTOMER
Excellent customer service
3/31/2024
Alex A. VERIFIED CUSTOMER
Thank you.
3/31/2024
Jinghao L. VERIFIED CUSTOMER
Many thumbs up for Genaro!
3/31/2024
Jing C. VERIFIED CUSTOMER
Experienced most longest waiting in Norm Reeves Honda for 8 years since I bought car from here.
Before today, all my services were done within 1-3 hours.
Today II came to store at 7:40 am and finished advise at 8:30.Then I saw my car were placed at parking lot for almost 3 hours until I ask help from another advisor who helped to contact the technician team, then my service started at 11:15 , and finished at 12:10 pm.
The whole process is highly time & money consuming for simple maintenance services.
I hope it won’t happen again in my next services.
3/31/2024
Pam B. VERIFIED CUSTOMER
Thank you
3/31/2024
Gloria D. VERIFIED CUSTOMER
Had 11am appointment for an oil change. Got there at 1055am. Got greeted by a person inspecting tires. Service advisor didn't come till about 1120am. Waited to 133pm.
3/31/2024
Annamarie S. VERIFIED CUSTOMER
She was very nice snd shown me the part i needed to be replace. Everything she said i understood and she kept up with me on my car how long it was gonna take very therow on explanation. Thank you for your services.
3/31/2024
Marilou W. VERIFIED CUSTOMER
Thanks Javier for the excellent service.
3/31/2024
Marvin E. VERIFIED CUSTOMER
Genaro was helpful, kind and even remembered me from my last visit! He’s a great guy!! He’s the reason I keep coming back.
Give that man a raise, he’s a huge asset to the company
3/31/2024
Joseph B. VERIFIED CUSTOMER
Nice
3/31/2024
Vanessa G. VERIFIED CUSTOMER
It’s great that you have people like Trinity that is incredibly knowledgeable about her field!