Saib has and always been an amazing service adviser. One of the reasons why we continue loyal to Honda is him.
He has been our adviser for 13 years and words will never be enough to express how grateful we are with Freeway Honda for having him in the team.
His knowledge, professionalism and expertise have surpassed our expectations. Thank you Freeway Honda por team members like Saib.
11/14/2024
Mary G. VERIFIED CUSTOMER
Matthew Waddington is a very conscientious Service Advisor, He found issues to resolve before it ran into very costly repairs. I trust him with my cars. I feel he is looking out for my safety and my investment in my auto. He wants me to have a reliable, safe and efficient Honda. I am grateful for his expertise and experience. I value Matthew as my service advisor.
11/14/2024
Muhyeon J. VERIFIED CUSTOMER
. As I was waiting, I noticed that others were called and directed to pick up their cars. I received a message that my car was ready, so I waited to be called. However, no one called me for a while. I went outside and mentioned that I had received a message saying it was completed, and they told me to continue waiting inside. Even after waiting well over an hour, no one called me.
I finally walked over to my car, which was parked outside, and asked if it was ready. I was directed to the cashier, who confirmed that it was complete and called the car for me.
I made an early visit to have things handled quickly, but this felt like a waste of time. I can’t understand the process or how it was handled
11/14/2024
Nashely B. VERIFIED CUSTOMER
Very attentive and kind. Explained everything thoroughly and helped me with everything I needed. 10/10 experience with Oscar! Thank you!
11/14/2024
Amado G. VERIFIED CUSTOMER
Thank you for thoroughly inspecting my vehicle and making me aware of what’s needed to drive safely!
11/14/2024
Martha C. VERIFIED CUSTOMER
Great job
11/14/2024
Peyman S. VERIFIED CUSTOMER
Good
11/14/2024
Cynthia A. VERIFIED CUSTOMER
Oscar was super helpful. Very professional and friendly.
11/13/2024
Susan T. VERIFIED CUSTOMER
I am always pleased with the service my Honda clarity and I receive frim Oscar and the Service Department.
11/13/2024
Pedro O. VERIFIED CUSTOMER
Very good costumer service
11/13/2024
Aldon L. VERIFIED CUSTOMER
Thank you for explaining the repairs
11/13/2024
Jared B. VERIFIED CUSTOMER
Erick was awesome and was very communicative throughout the whole process. He had answers to my questions. My car was returned to me sooner than I had anticipated and I am grateful for HONDA being able to warranty the work that was done. Thank you so much for your help!
11/13/2024
Florentino C. VERIFIED CUSTOMER
Great customer service, friendly and knowledgeable
11/13/2024
Ebrahim E. VERIFIED CUSTOMER
Everything went flawless and I am totally happy.Thank you.
11/13/2024
Jose C. VERIFIED CUSTOMER
Great service staff
11/13/2024
Sheri C. VERIFIED CUSTOMER
Oscar is nice and friendly!
11/13/2024
Sabrina B. VERIFIED CUSTOMER
Oscar is awesome! He is always super helpful and the best part of getting an oil change or service for my car!
11/13/2024
Jonathan A. VERIFIED CUSTOMER
Oscar was such a great support with the service to my car! He made the experience very pleasant, and was very helpful with all my questions and concerns. Oscar is an amazing employee and the company should be really grateful to have him on board.
11/12/2024
Helen W. VERIFIED CUSTOMER
Awesome customer service!
11/12/2024
Allen C. VERIFIED CUSTOMER
Hector assisted me throughout the process, providing exceptional customer service and a friendly, professional attitude. He took the time to explain each step, ensuring I understood what work was needed and why. The service was completed efficiently, and my car is running smoothly. Hector’s attention to detail and clear communication made a potentially stressful experience seamless and enjoyable. Hector's dedication to customer satisfaction is remarkable. I’ll definitely be returning for future maintenance needs.