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Real Reviews from VERIFIED CUSTOMERS
Johnny M. VERIFIED CUSTOMER
5 out of 5. Oscar was such a help and knew exactly my issue with my vehicle and found the problem and I can’t thank him enough!
3/7/2020
Elaine I. VERIFIED CUSTOMER
Great service! Saib goes out of his way to.assist the customer. Car running very well after service at Freeway Honda. .
3/7/2020
John P. VERIFIED CUSTOMER
Oscar was one of the best ever that helped me at Freeway Honda! Great job Oscar!
3/7/2020
Dennis G. VERIFIED CUSTOMER
Was told an hour and a half and somehow service was going to last an additional few hours - why even make an appointment?
3/7/2020
Lam N. VERIFIED CUSTOMER
Saib took care of my service very well. The first greeting when I pulled up my car with the individual in taking my car info was very nice. Thank you for the customer service. A bit expensive, but thankful for the service. discounts can bring us back more often.
3/7/2020
Delara D. VERIFIED CUSTOMER
Oscar was very helpful and kind. He made sure everything was taken care of my cars maintenance.
3/7/2020
Skyler S. VERIFIED CUSTOMER
Fast, polite, efficient.
3/7/2020
Katie K. VERIFIED CUSTOMER
Awesome service! very friendly and extremely helpful!
3/7/2020
Iris /. VERIFIED CUSTOMER
Oscar did a great job he was very thorough, helpful, and professional.
3/7/2020
Jose M. VERIFIED CUSTOMER
I was completely satisfied with the service and with Erick’s help.
3/7/2020
Angel O. VERIFIED CUSTOMER
The service provided by Oscar was great!!!, Very friendly and followed up with me to provide updates!! Great job!!
3/7/2020
Maria B. VERIFIED CUSTOMER
I went into the service office earlier today and was not greeted by one single person, I walk straight ahead to the nearest employee working the desk just for him to give me a blank stare after looking up from his phone. There was an awkward few seconds there and his look made me feel as if I was bothering him, anywho I then proceeded to greet Him. I asked if he was available to help me, he answered “yeah”. I asked how much for an oil change he said “$56”, I then inquired about a side mirror which he still just stared at me as if there was something wrong, no smile, no nothing. After he said “if we have it yes you can buy it” I then said “ ok great!” ...(silent few seconds again) I then asked so can I go ahead and proceed. He then very rudely said “yes pull your car up”. Overall I hated this experience not to mention his very rude demeanor which matched his service. After feeling like a bother I left, went to run a few other errands then thought I really need to service my vehicle. I went back. Was greeted by Oscar and had the service and professionalism that I have had in the past at Honda. Very polite, friendly and approachable. As a mother I am very busy, my hands are full with my busy schedule, going to get maintenance done on my vehicle should not make a person feel like a bother. Oscar made sure I was content with my visit and honestly a positive attitude from one person can really make the difference in whether or not a person returns to this service location. I was more than happy with the professionalism, manners and accountability that was presented to me from Oscar. I will keep him in mind for any of my future needs.
3/7/2020
Miguel L. VERIFIED CUSTOMER
My whole experience was great!
3/6/2020
Jonathan L. VERIFIED CUSTOMER
Solid work on the car. Can't complain one bit. But please please please take a little time and make sure you're always projecting a positive attitude toward the customer. I know it's rough, but it goes a long way. Staying positive will help the staff there as well -- it really is contagious!
3/6/2020
Justin C. VERIFIED CUSTOMER
Best servicer ever
3/6/2020
Elaine I. VERIFIED CUSTOMER
Saib and Hector are extremely helpful. Polite staff and good service. Bring back the chocolate covered donuts....lol.
3/6/2020
Cruz L. VERIFIED CUSTOMER
I was really hoping it was a minor problem and the car would be fixed before I needed it for work. I believe I was notified they received my car at 7:12 and the whole process was done in an hour and a half which is more quickly than I could of hoped for! Thanks so much for helping me out and for the prompt great service to all involved.
3/6/2020
Mary G. VERIFIED CUSTOMER
Erick gives me good, trusted advice about my car. He points out maintenance items I may be unaware of, I.e., windshield wiper blades today.
3/6/2020
Taelor S. VERIFIED CUSTOMER
Oscar was very helpful! Great service!
3/6/2020
Royce M. VERIFIED CUSTOMER
Totally satisfied with the work done through Oscar moguel I am totally satisfied and I give him 100%
3/6/2020