Slow service and wasn’t given answers to the questions I asked. I had waited a long time for my car to be done. When I decided to take a look outside, my car was sitting there but I had not been told it was done. I went to the front desk to ask about it, the attendant saw me and finally looked into the computer to look at the “status” of my vehicle. When I went to go pay, the cashier took an unnecessarily long time to ring me up. I also had to wait a long time for the outside attendant to give me my keys to leave. Overall terrible costumer service.
12/29/2019
Norman V. VERIFIED CUSTOMER
Excellent customer service.Check my Honda Pilot which under warranty and informed me that I need to change and repair the problem of my Pilot.Good job ????????
12/29/2019
Yanira C. VERIFIED CUSTOMER
Thank you for help today, I really appreciate how you got me out so quickly! My daughter had fun skating!
12/29/2019
Grace K. VERIFIED CUSTOMER
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Jeff explained all the issues with the car and kept me informed by text and phone.
He worked above and beyond and he was an excellent service advisor!
12/28/2019
Steve W. VERIFIED CUSTOMER
Oscar has been helpful and kept aprized of the repair options and progress.
12/28/2019
Larnyuan H. VERIFIED CUSTOMER
Hector was very helpful and friendly
12/28/2019
Adam H. VERIFIED CUSTOMER
Always does a great job, very convenient for me to get service done here.
12/28/2019
Liliana K. VERIFIED CUSTOMER
Great, quick service!
12/28/2019
Patricia M. VERIFIED CUSTOMER
Thanks
12/28/2019
Isaiah A. VERIFIED CUSTOMER
Great communication, direction, and overall customer service. Great experience ????????
12/28/2019
Patricia R. VERIFIED CUSTOMER
Wonderful friendly service as always. That’s why I enjoy doing business with you. Plus you don’t try to sell me something I don’t need. Everyone was very helpful.
12/28/2019
Gabino B. VERIFIED CUSTOMER
I am sorry but the service is bad because I waited for the drive guy for two hours and a half.
12/28/2019
Orlando P. VERIFIED CUSTOMER
Yes for now, and we will see in a bit if the problem fixed and gone!
Thank You
12/27/2019
Jinchon J. VERIFIED CUSTOMER
Very satisfied
12/27/2019
Rodolfo B. VERIFIED CUSTOMER
I commended Oscar my service advisor assistance and effort to complete my car repair on time. I am happy that my vehicle performance backed to normal again. Keep up your good works and excellent service. Rest assured I will refer my friends and relatives with Honda vehicle to bring their car in Freeway55 for service and repair. Thank you for the job well done!
12/27/2019
Floriberto M. VERIFIED CUSTOMER
Thank good nos
12/27/2019
Georges M. VERIFIED CUSTOMER
I am dissatisfied by the outcome they over charged me for the air filter in the cabin filter plus too much labor