Great service! Oscar was so nice and genuinely caring about my situation with my car issues and having to wait for the diagnosis while my son got out of school within the hour. He kept me up to date on what was going on. That was so very appreciated and helped ease my stress.
12/14/2019
Amy L. VERIFIED CUSTOMER
I went in with a problem that I have never dealt with over the last 7 years I had my car. It was a problem shortly my recent oil change with honda freeway. Instead of being helpful, the blame was put on me. I haven't even drove my car for the few weeks I was gone out of the country. I felt like the blame was rather put on me by just pointing out a flaw in my car near that happened to be near the problem area that I might have just had over the 7 years I had my car. I walked out of there not satisfied at all. Instead of trying to help me out, I was told you don't need that piece to function your car. I felt like they took a lazy approach to the problem by just saying we can remove it rather than being helpful.
12/14/2019
Barry R. VERIFIED CUSTOMER
Oscar is the best!
12/14/2019
Rogelio B. VERIFIED CUSTOMER
Very good service!
12/14/2019
Sofia B. VERIFIED CUSTOMER
Everything were good and professional
12/14/2019
Mark G. VERIFIED CUSTOMER
I am absolutely disappointed with my service. Oscar treated me as if I didn’t know what I was talking about when I explained what was wrong with my vehicle. He suggested a service that my friend could have done for a fraction of the cost. Not to mention he didn’t even come remotely close to figuring out what was wrong. No diagnostic test was completed. He didn’t even document the original issue I came in for. I’m shocked. I spent the next 3 weeks driving with zero oil in my car and potentially did irreversible damage to my car. He just lost major business for freeway Honda. Myself, my family and everyone in my network will be hearing about this, especially if my engine suffers even worse damage due to the negligence shown on this visit.
Jeffery has been helping in the interim and I’m appreciative of his support but I will never take my car back to this location due to the awful service I received.
12/13/2019
Maria O. VERIFIED CUSTOMER
Erick was polite and attentive. He communicated with me of the service my car got done. He did a great job.
12/13/2019
Shirley C. VERIFIED CUSTOMER
Friendly and quick service
I appreciate that.
Thanks
12/13/2019
Kimberly F. VERIFIED CUSTOMER
Oscar was great to work with, thank you Oscar
12/13/2019
Daniel P. VERIFIED CUSTOMER
Great communication. Explained clearly what my car needed. Friendly and helpful.
12/13/2019
Kayla J. VERIFIED CUSTOMER
Jeff was great about keeping me in the loop. Excellent customer service.
12/13/2019
Dally D. VERIFIED CUSTOMER
Friendly, fast service
12/13/2019
Josue R. VERIFIED CUSTOMER
Very good service
12/13/2019
Jill T. VERIFIED CUSTOMER
Oscar was great. He was very thorough and honest, as well as helpful and kind. I won't be going to any other mechanic. Thank you for the great service.
12/13/2019
Rogelio N. VERIFIED CUSTOMER
quick service
12/13/2019
Joe M. VERIFIED CUSTOMER
Smooth transaction from start to finish. Saib is always a great asset for Freeway Honda. 3 cars and 15 years of great service.
12/12/2019
Frankii D. VERIFIED CUSTOMER
OSCAR always knows how to help me and gives the best deal!
12/12/2019
Kathy B. VERIFIED CUSTOMER
After went above and beyond with this customer service with me the service was fast efficient here and all out Pleasant.
I will definitely be back for repairs In The
Very near future.thank you oscar!@! Your Awesome