The issue regarding my tire pressure has not been resolved. At Freeway Honda tire pressures were pumped to the factory suggested level 33 psi on Friday 10/11 and as of Tuesday 10/15, the problematic tire is again significantly lower. It is at 26.5 psi. I will return to have this issue looked at.
This issue is frequent and has not been resolve despite my many services at Freeway Honda. It is frustrating and inconvenient. However Erick Zermeno was informative and helpful in explaining possible issues with the vehicle.
10/16/2019
Rhea S. VERIFIED CUSTOMER
He was nice and friendly but the technician didn't do great job. My tire pressure light turned on and I was told they will put more air on it. They did not seem to get it right. The car also does not feel like the oil change was done. Usually you can feel the difference in how the car runs and it feels exactly the same minus the oil change maintenance light being on. Not sure if I wi go back here.
10/16/2019
Juan V. VERIFIED CUSTOMER
Thank you very much for your service is the best in Orange County thank you so much and thank you to the driver it's a very good person good element in your company his name is Ricardo thank you Jose and thank you riccardo
10/16/2019
Edgar F. VERIFIED CUSTOMER
Good services
10/16/2019
Raul J. VERIFIED CUSTOMER
None at this time
10/16/2019
Jose S. VERIFIED CUSTOMER
Thanks guys.
10/16/2019
Isaac M. VERIFIED CUSTOMER
Very helpful and they qoted me a 3 or 4 hours and the job was done in 2 hours awesome
10/16/2019
Richard R. VERIFIED CUSTOMER
Excellent customer service, I recommend them !! thank you hector
10/15/2019
Maria R. VERIFIED CUSTOMER
Very good job ,
10/15/2019
Brooke H. VERIFIED CUSTOMER
Yes, he was very helpful and made me feel really comfortable
10/15/2019
Fredi C. VERIFIED CUSTOMER
Good work!!!!
10/15/2019
Rod S. VERIFIED CUSTOMER
Jeff took very good care of me. It makes me feel good to know me neighborhood Honda service center can take care of me. Especially when I currently own three Honda vehicles.
10/15/2019
Jose L. VERIFIED CUSTOMER
Exellent service By Saib in his team it's a pleasure to always bring my car to this Honda location. Thank you so much.
10/15/2019
Marco R. VERIFIED CUSTOMER
Every time I have visited freeway Honda, I get the best service experience. Specially when I’m helped by my favorite advisor Jeffrey Sabraw. He’s very professional, kind, knowledgeable and friendly. He deserves tremendous recognition for the amazing job that he does!
10/14/2019
Itati G. VERIFIED CUSTOMER
Honestly Jose gave me the best service I’ve ever received at a Honda dealer! I am very happy that I got to experience his excellent customer service. He definitely needs a raise because of how great he treated me and my husband. Even though there was no more shuttles and the shuttle failed to call us he made sure we got home. 5 star service !!!
10/14/2019
Justin C. VERIFIED CUSTOMER
Jeffrey is the best. He is really professional as well
10/14/2019
Patel Hinesh. VERIFIED CUSTOMER
Very polite and timely manner was completed the service
10/13/2019
Cynthia V. VERIFIED CUSTOMER
Very pleased with my advisor.. thank you Jeff for all of your assistance and providing me with the knowledge of what was happening to my vehicle.