I bought my battery 2 years ago and I’m a loyal customer every time I go they pull up my information I recently showed up and they “couldn’t find me in the system” they said and they charged me full price for a trade in. After all they took a long time!
9/27/2019
Roldan R. VERIFIED CUSTOMER
Excellent customer service. Answered all questions in a timely manner.
9/27/2019
Adrian A. VERIFIED CUSTOMER
Erick was the best! Always a great help every time I go to Freeway Honda, and if he’s not there he always makes sure someone else does there best to help me out. Always makes things clear for me on what my car needs as an average consumer who doesn’t know too much about cars, and all of his recommendations on my car that I have done have never done me wrong so far. Makes me believe I’m working with a true salesman who just wants to provide excellent customer service.
9/27/2019
Andrew N. VERIFIED CUSTOMER
Hector did an outstanding job. Clear and concise withb great punctuality. Sent me live updates and car was finished before quoted time.
9/27/2019
Kristin Z. VERIFIED CUSTOMER
I am a big fan of Freeway Honda!!
9/27/2019
Le P. VERIFIED CUSTOMER
I satisfy with your service
9/27/2019
Bhaiyya J. VERIFIED CUSTOMER
Thank you Jeffrey for taking grrreat care of my old, old HONDA car. Let the gentleman (Tech 643; is his name Davi D?)who actually worked on the vehicle know my sincerest appreciation.
Always,
Bhaiyya J
9/27/2019
Abby M. VERIFIED CUSTOMER
José was excellent in every way.
9/27/2019
Martha F. VERIFIED CUSTOMER
Jeff does amazing customer service, something that you hardly experience anymore. He’s one reason I continue at this dealer, people like him.
9/27/2019
Victoria R. VERIFIED CUSTOMER
My oil change was done so that was great. I did not like the fact that the person who helped me said he would text me when my car would be ready for pick up if he was not going to text me. He shouldn’t have said he would. When I called to check on that status of my car he said he text me earlier which he never did. I also feel you should offer a car wash when cars get taken in for maintenance. At other dealerships I’ve worked with they provide a complimentary car wash. Besides that I was happy with the service everyone who I did come in contact with was very nice.
9/27/2019
Joseph D. VERIFIED CUSTOMER
Oscar’s customer service has created the best experience so far in dealing with any personnel at freeway Honda.
9/27/2019
Melanie S. VERIFIED CUSTOMER
Oscar is awesome at what he does. Very friendly and welcoming!