Erick Zermeno has great service. But my front brakes still squeak very loudly. And for that, I am disappointed. Since I went 4 weeks in a row to try to get them fixed.
9/5/2019
Juan M. VERIFIED CUSTOMER
You guys are the best! Thanks for the exceptional service Oscar did a phenomenal job at customer service. Five out of five stars!
9/5/2019
David M. VERIFIED CUSTOMER
Very quick service today.
9/5/2019
Holly W. VERIFIED CUSTOMER
I confirmed twice via text with Erick that I would have an Uber picking me up at 5:00. He went home for the day and forgot to send it. I waited for a half hour in the heat and sun and only after calling the dealership was able to get an Uber. Then, once I got to the dealership, they had mis-tagged my car and it took them a while to find it. All I was having replaced was a seatbelt buckle. I dropped the car off, as scheduled at 9 AM. It should not have taken until 3:30 to finish.
9/5/2019
Peter W. VERIFIED CUSTOMER
Honest
9/5/2019
Javier M. VERIFIED CUSTOMER
I’m totally satisfied with your service, especially with Oscar G. He does an excellent job, is very attentive and makes you feel confident.
9/5/2019
Jesse F. VERIFIED CUSTOMER
Jeffrey had a great customer service got me in and out of the shop rigth away
. Thank you very much
9/4/2019
Duc T. VERIFIED CUSTOMER
Excellent worker
9/4/2019
Helen K. VERIFIED CUSTOMER
Car was not ready as promised. They stated 3 hours to perform the service. But after 5 hours, I was ask to come back tomorrow and no work had been done to my car. I waited for 5 hours and NOTHING was done. I would not reccomend you guys at all.
9/4/2019
Fonseca, Tina. VERIFIED CUSTOMER
Jeff was fast and friendly-which is definitely it used to what I typically experience at Freeway Honda. People are typically friendly but usually the wait times are extremely long even with an appointment.
9/4/2019
Farzad A. VERIFIED CUSTOMER
Jose was very professional and his customer service was the best.
9/4/2019
Patel Hinesh. VERIFIED CUSTOMER
Great customer service
9/4/2019
Sherri G. VERIFIED CUSTOMER
Hector was very nice. He answered all my questions.
Thank you Hector!
9/4/2019
Fatima B. VERIFIED CUSTOMER
Waited to long for shuttle to pick me up. I called few times to find out what’s going on or why it’s taking so long, There was recording and no call back. Finally I had to talk to the supervisor to help me out. I got my car back after almost five hours instead of three hours that was promised.
9/4/2019
Allan M. VERIFIED CUSTOMER
Fast service. Good service
9/2/2019
Lala R. VERIFIED CUSTOMER
I thought everyone gets a free car wash.
9/1/2019
Pablo M. VERIFIED CUSTOMER
Thank you very much. Exellent job
9/1/2019
Martha H. VERIFIED CUSTOMER
Service required was done on time. Transportation to and from work, done and courteous drivers. Manager in charge of desk also very professional. Thanks
9/1/2019
Keirsten M. VERIFIED CUSTOMER
Excellent communication about where my car was in the process and if when more services were needed than expected updated pricing and time frame
9/1/2019
Gloria M. VERIFIED CUSTOMER
Very helpful and fast service I took it and 20 mins later got a text it was ready super happy with the service..